HCL Tech-Hiring- Chennai Location-Account Activation & Setup-OTC processSkills Description• Supervise daily account setup operations and team workload. • Ensure adherence to internal controls and data governance policies. • Handle escalations related to account creation delays or errors. • Conduct root cause analysis for recurring data issues. • Collaborate with IT for system enhancements or bug fixes. • Review and approve non-standard or high-risk account setups. • Maintain SOPs and ensure team compliance. • Lead onboarding sessions for new team members.Skills Requirement / Certification• Team Management: Ability to assign tasks, monitor workloads, and support team performance. • Escalation Handling: Resolve complex or high-risk account setup issues. • Root Cause Analysis: Investigate recurring errors and implement corrective actions. • Policy Enforcement: Ensure adherence to data governance and compliance standards. • Cross-Functional Collaboration: Work with IT, finance, and compliance teams. • SOP Maintenance: Update and enforce standard operating procedures. • Coaching Skills: Mentor junior staff and conduct knowledge-sharing sessions.Perks and Benefits: 1. Cab provided 2. International Trainers 3. World class exposure 4. Excellent working environment 5. Salary - Best in industry 6. Shift - Flexible with Night shiftWork Location: Chennai Role- Account Activation & Setup- Analyst- OTC Shift – Night Experience- 2 to 4 yearsChennai location Interested candidates with excellent communication can share your profiles to [email protected]: Mobile No: Qualification: Total Exp: Relevant Exp: Current CTC: Expected CTC: Current Location: Night Shift: Interested:
Job Title
HCL Tech-Hiring- Chennai Location-Account Activation & Setup-OTC process