About Us: Exigo Tech is a Sydney-based Technology Solutions Provider that is focused on providing solutions on three major verticals; Infrastructure, Cloud, and Application to businesses across Australia. We help companies reach operational efficiencies by empowering them with technology solutions that drive their business processes.Exigo is looking for full-timeSr. Business Analystfor Vadodara, Gujarat.Click Here to know more : LIFE AT EXIGO TECHWe are ISO 27001:2022 certified organizationRoles and ResponsibilitiesDiscovery & Analysis Plan and conduct workshops, stakeholder interviews, fit‑gap analysis, and AS‑IS/TO‑BE process mapping Define scope, assumptions, constraints, and business value; draft problem statements and success metrics Perform impact assessments across people, process, data, and technology Requirements & Design Support Elicit, document, and manage business, functional, and non‑functional requirements (performance, security, compliance) Produce BRD/FRD, user stories, acceptance criteria, process flows, wireframes, and use cases Lead config‑vs‑custom trade‑offs; maximize out‑of‑the‑box (OOB) capabilities; align with architecture and governance Collaborate with solution architects and developers on feasibility, sizing, and design decisions Data, Integration & Reporting Define data migration scope (masters, transactions, history), mapping, validation, and reconciliation plans Specify integration requirements (near‑real‑time vs batch), error handling, SLAs, and idempotency expectations Capture reporting/analytics needs (KPIs, dashboards, regulatory output, auditability) and data quality rules Cutover, Hypercare & Adoption Prepare cutover plans, mock runs, go‑live checklists, and contingency plans Support hypercare, issue triage, and stabilization; enable knowledge transfer and runbooks Develop training plans and role‑based education; drive change communications and adoption KPIs Governance, Delivery & Documentation Maintain a clean requirements traceability matrix (RTM) and keep artifacts current Contribute to backlog management, prioritization, and release planning with the Product Owner Report RAID (Risks, Assumptions, Issues, Dependencies); ensure alignment to security, privacy, and localization standardsKey Competencies & Behavioural Skills Design Quality: Fit‑gap closure rate, change requests due to design gaps Testing Outcomes: UAT pass rate, defect leakage to production, rework effort Adoption & Value: User adoption/NPS, time‑to‑value for key processes, training effectiveness Data Readiness: First‑pass data migration accuracy, reconciliation success Delivery Predictability: Milestone adherence, scope variance, go‑live stability (incident volume/MTTR) Excellent facilitation, communication, and stakeholder management Strong analytical thinking and structured problem solving User empathy with a change‑management mindset Ownership, attention to detail, and collaboration across business and technical teams Ability to context‑switch and manage multiple initiatives in parallelFunctional (Business‑Centric) Strong understanding of business processes in Finance (P2P/O2C/R2R), Sales & CRM, Supply Chain, Inventory/WMS, HR, Projects/Services Process modelling with BPMN or equivalent; experience with workflows/approvals and segregation of duties considerations Comfort with multi‑company/multi‑currency, tax/localization, audit/compliance requirements Ability to define KPIs, success metrics, and operational dashboards for process healthTechnical Hands‑on with requirements tools: Azure DevOps/Jira/Confluence, Visio/Miro/Lucidchart (process flows), and wireframing tools (Figma/XD/Sketch – awareness) Familiarity with at least one enterprise application suite (e.g., Dynamics 365 F&O/CE, SAP, Salesforce, Oracle, Workday, ServiceNow) Data & Integration awareness: Data models, ETL/ELT concepts, APIs/OData/REST, error handling patterns Reporting/BI awareness: Power BI/Tableau KPI definitions; data validation and reconciliation approaches Security & Compliance: Role-based access, PII/GDPR-like data handling, audit trails, change control ALM basics: Environments, versioning, release notes, and promotion paths (Dev → Test → UAT → Prod)Qualifications Bachelor’s degree or higher in Business, Information Systems, Engineering, Commerce, or related discipline MBA/PGDM or domain certifications (e.g., CIMA/CA/CMA/CSCP/CPIM/ITIL) are advantageous for relevant tracks IIBA ECBA/CCBA/CBAP or PMI‑PBA (Business Analysis) Scrum/Agile: PSM I/II or CSM, SAFe Agilist/Practitioner (as applicable) Microsoft: PL‑200 (Power Platform Functional), MB‑210/MB‑230 (Dynamics 365 Sales/Service), MB‑310/MB‑330 (F&O) ITIL Foundation (for ITSM/AMS environments) is a plusExperience: 4 - 10 yrsWork Location: Vadodara
Job Title
Sr. Business Analyst