We are seeking an experiencedAirport Domain SMEto provide functional, operational, and process expertise across airport operations. The SME will work closely with product, engineering, and delivery teams to support solution design, requirement definition, transformation programs, and stakeholder workshops for airport‑focused digital initiatives. Key Responsibilities Domain Expertise Provide subject matter expertise acrossairport operations , including: Airport Operations Control Centre (AOCC) Airport Collaborative Decision Making (A‑CDM) Flight operations & movement control Ground handling operations Resource Management Systems (RMS) – gates, stands, counters Passenger services & terminal operations Baggage handling systems (BHS) and reconciliation Solutioning & Consulting Translate business processes into solution requirements and user stories. Work with engineering/architect teams to define product capabilities and process flows. Conduct gap analysis, feasibility assessments, and optimize airport operational processes. Stakeholder Engagement Engage with airport authorities, operational managers, ground handlers, and other ecosystem partners. Run workshops, demos, training, and UAT support for operational teams. Delivery Collaboration Collaborate with project managers and technical leads to ensure domain alignment across delivery stages. Support test teams in validating functional scenarios and operational use cases. Required Skills & Experience 10–15+ yearsof experience in airport operations or airport IT systems. Deep functional knowledge of: AODB (Airport Operational Database) RMS FIDS BHS A-CDM frameworks Experience working with airport operators, ground handlers, or aviation software companies. Strong understanding of operational KPIs such as OTP, turnaround time, capacity planning, SLA monitoring.
Job Title
Airport Operations- SME