Job Title

Technical Delivery Lead Exp : 10+yearsAbout the Engagement You'll be working with a global fast-casual restaurant brand that's experiencing rapid growth across multiple countries and franchise models. Their Digital Engineering organization builds and operates a large-scale, cloud-native ordering and operations platform that powers their business. Technology isn't just a support function here - it's a strategic growth enabler.The engineering culture is built around accountability, ownership, and impact. They operate lean teams of senior individual contributors, led by strong onshore technical leaders in Australia. The expectation is simple: deliver production-ready software with a high bar for quality, security, and reliability.Role Overview We're looking for a Tech Delivery Lead who will work directly with the client's onshore engineering leadership to coordinate delivery across a small, high-performing offshore team. This role requires someone who can balance technical depth with delivery management, acting as both a technical contributor and a coordination point between offshore engineers and onshore leads.You'll be working within a culture of ownership and accountability, where engineers are owners, not task-takers. This means proactive communication, commitment to delivery timelines, and the ability to escalate early when needed.Experience in the QSR (Quick Service Restaurant) or retail/hospitality technology space is highly valued, as you'll be working with a global fast-casual restaurant brand building large-scale ordering and operations platforms.Key Responsibilities Delivery Coordination Work closely with the client's onshore engineering leads to understand sprint goals, priorities, and technical direction Coordinate work across team of engineers, ensuring alignment with delivery expectations Facilitate daily standups, sprint planning, retrospectives, and demos with the offshore team Maintain strong documentation and handover discipline Ensure minimum 5 hours daily overlap with Sydney business hours (6:30 AM - 11:30 AM IST)Technical Contribution Actively contribute as a senior full-stack engineer on the AWS serverless platform Design and implement features across backend (Lambda, NestJS, API Gateway) and frontend (React, Next.js) Write production-ready code with high standards for quality, security, and reliability Participate in code reviews and architectural discussions Build event-driven architectures using SQS, SNS, and EventBridgeTeam Support Support and mentor offshore engineers, helping them integrate into the client's culture Identify skill gaps and coordinate knowledge sharing within the team Ensure no single points of failure - cross-skill the team on critical components Champion automation and cloud-native patternsCommunication & Escalation Provide clear, proactive communication to the client's onshore leadership Escalate blockers, risks, or technical concerns early Translate technical challenges into business context when needed Maintain transparency on progress, challenges, and capacityTechnical Requirements Must Have 10+ years of software engineering experience, with at least 2 years in a technical lead or delivery coordination role Strong hands-on experience with AWS serverless architecture (Lambda, API Gateway, EventBridge, SQS, SNS) Expert-level TypeScript and Node.js skills Production experience with NestJS or similar Node.js frameworks Solid understanding of React and Next.js for frontend development Experience with Infrastructure-as-Code (AWS CDK preferred, Terraform acceptable) Working knowledge of Aurora Serverless (MySQL) and DynamoDB Familiarity with observability tools (CloudWatch, X-Ray, OpenTelemetry, Datadog) Experience with agile delivery practices and working with distributed teamsStrong Plus Experience in QSR (Quick Service Restaurant), retail, or hospitality technology Experience with ECS Fargate deployments Knowledge of React Native and mobile app development Exposure to AI/ML services, particularly AWS Bedrock Experience with QA automation frameworks (Playwright) Background working with Australian or offshore-onshore engagement modelsSecurity & Compliance Understanding of secure development practices Experience with SSO/MFA authentication patterns (Okta, AWS SSO) Awareness of SOC2/ISO 27001 requirementsCultural Fit You'll thrive in this role if you: Take ownership of outcomes, not just tasks Communicate clearly and escalate proactively Have a strong bias toward automation and cloud-native patterns Value continuous learning and cross-skilling Respect delivery commitments and timelines Want to work with a global brand where technology drives growth Enjoy the challenge of building at scale with high quality barsWhy This Opportunity Work with a global fast-casual restaurant brand that's rapidly growing Build and operate large-scale, cloud-native systems used across multiple countries Partner with strong onshore technical leaders Modern tech stack with AWS serverless at its core Culture that values engineers as strategic contributors, not resources Opportunity to shape the offshore delivery model from the ground upAbout Softobiz: Innovation begins with like-minded people aiming to transform the world together. At Softobiz, we invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. With a team of 150+ technology enthusiasts, we have been trusted by leading enterprises around the globe for over 12+ years. At Softobiz, we foster a culture of equality, learning, collaboration, and creative freedom, empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI, machine learning, and product development.Why Should You Join Softobiz? -Work with technical craftsmen who are pioneers in the latest technologies. - Access training sessions and skill-enhancement courses for personal and professional growth. - Be rewarded for exceptional performance and celebrate success through engaging parties. - Experience a culture that embraces diversity and creates an inclusive environment for all employees.Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.For more information about our solutions and organization, visit , Follow us onLinkedIn ,Twitter,andFacebookfor more updates.