Shivam Jewels Pvt. Ltd. | MumbaiCTC: ₹7–9 LPA Experience: 1–3 Years Work Schedule: 5.5 Days a Week 2 Positions in Day time for (Domestic Sales) 2 Positions in Night time for (international Sales) ⸻About the RoleAt Shivam Jewels, a Sales Coordinator is not a back-office role.You’ll work directly with senior sales professionals, handle real client conversations, propose diamond stones, follow up on deals, and actively support revenue generation. This role gives hands-on exposure to diamond sales, client handling, and deal execution in a 30-year-old diamond manufacturing and trading house.If you enjoy client interaction, coordination, and being close to real business decisions, this role is designed to grow you into a strong sales professional.⸻What This Role Feels Like • You’ll be part of live sales conversations — not just observing • You’ll propose stones, follow up with clients, and help move deals forward • You’ll interact with buyers via WhatsApp, calls, and email • You’ll learn how diamond sales actually happen — pricing, negotiation, timelines, and trust-buildingThis is ideal for someone who wants to build a long-term career in sales or the diamond industry, not just “assist.”⸻Key ResponsibilitiesSales Coordination & Stone Proposals • Support senior salespersons in day-to-day sales activities • Share diamond stone details (specs, pricing, images, availability) with clients • Help prepare and send stone proposals based on client requirements • Follow up consistently on proposals and active discussionsClient Interaction & Follow-Ups • Communicate with clients via WhatsApp, calls, and email • Handle basic client queries and coordinate with salespersons for closures • Share updates on availability, order status, and timelinesNew Client Outreach & Lead Support • Assist in reaching out to new buyers and potential clients • Send introductory messages and proposals to new leads • Maintain follow-up discipline and conversation recordsInternal Coordination & Documentation • Coordinate with accounts, logistics, and operations teams • Help prepare quotations, invoices, and basic sales reports • Maintain accurate client, order, and proposal records⸻What We’re Looking For • 1–3 years of experience in sales coordination, client handling, or similar roles • Strong communication skills (English required, Hindi mandatory) • Comfortable with WhatsApp, Excel, email, and basic CRM/ERP tools • Organised, proactive, and good at follow-ups • Interest in sales, customer interaction, and business growthBonus (not mandatory): Experience in diamonds, jewellery, trading, or B2B sales⸻Why Join Shivam Jewels • 30+ years in natural diamond manufacturing and sales • Real exposure to clients, stones, pricing, and deal-making • Strong learning curve in a niche, high-value industry • Opportunity to grow into Sales Executive / Relationship Manager roles based on performanceAt Shivam Jewels, people who show ownership, consistency, and communication skills move ahead quickly.
Job Title
Customer Success Executive – Diamond Sales