Job Title

A leading manufacturer of Backpacks and luggage is looking for a highly energetic and experienced KAM for their Ecommerce business.Location:Bangalore / MumbaiRole OverviewThe Key Account Manager will own the P&L, growth strategy, and execution across India’s leading e-commerce platforms—Amazon / Flipkart. The mandate is to move from marketplace participation to category leadership, driving sustained market share gains, superior visibility, and profitable growth.Key Responsibilities1. Growth Strategy, P&L & Platform ManagementOwn revenue, margins, and profitability across Amazon and Flipkart. Execute a roadmap to achieve desired market share in luggage and backpacks. Lead Joint Business Plans (JBPs) with platform category teams. Secure premium visibility through banners, events, platform programs, and deal placements. Define pricing architecture, discount thresholds, and liquidation triggers while protecting channel integrity.2. Portfolio & Digital Shelf ExcellenceBuild and manage a focused, high-velocity product portfolio with clearly defined Hero SKUs. Continuously optimize the assortment by pruning low-performing SKUs. Own all on-platform content including A+/EBC, Brand Stores, product videos, and infographics. Conceptualize and execute platform-exclusive initiatives such as bundles, exchanges, and travel-focused offerings.3. Performance Marketing & Event ReadinessPlan, deploy, and optimize Amazon Ads (AMS) and Flipkart advertising budgets. Drive sustainable growth by balancing TACoS, organic rank improvement, and profitability. Lead end-to-end preparation for marquee events such as Great Indian Festival (GIF) and Big Billion Days (BBD) with 60-day forward planning.4. Operations, Supply Chain & Voice of CustomerEnsure 98%+ fill rates across Marketplace and Outright (B2B) models. Work closely with manufacturing and SCM teams to align production with demand forecasts. Monitors customer ratings, reviews, and returns to extract Voice of Customer (VoC) insights. Partner with product and packaging teams to reduce RTOs and improve customer satisfaction.Qualifications:Bachelor’s Degree in Sales/ Marketing or Ecommerce Postgraduate or MBA qualification in Sales/ Marketing Management will be an added advantageSkills & Experience5–8 years of experience managing Amazon / Flipkart accounts for consumer brandspreferably from luggage/backpacks/handbagsor from fashion industry. Proven track record of scaling revenue and market share in competitive categories. Strong analytical ability to translate marketplace data into actionable growth strategies. Commercially sharp negotiator with experience engaging platform category managers. Solid understanding of product construction and quality benchmarks (hard luggage vs soft luggage preferred).