Role Objective The Teller is responsible for the processing of all cash transactions. He/Sha is also responsible for processing other cash operations / services and ensures that they are delivered in efficient and secured manner as per the Bank's policies and procedures.Detailed Roles and Responsibilities: Makes payment and receipt of cash that includes signature verification and posting of cheques / vouchers in respective accounts. Maintains and tally daily teller proof by the end of day / daily balancing of cash position. For payments beyond teller limits, take the approval of the Supervisor, Head of Operations or Country Manager — India. Recon of NFS and VISA (Debit Card) transactions. Reporting of data to RBI, VISA and other statutory bodies. Recon of Debit card GL transactions and submitting to Finance Dept Prepares and issues demand drafts to customers and strictly follows all the control procedures. Processing of Funds Transfers, NEFT & RTGS transactions. Buying and selling of Foreign Currency notes/ Traveler’s Cheque and keeps a constant track of exchange rates. Receives utility bill payments and ensures acknowledgement for bill settlements. Processes all transfer transactions and inward/outward clearing cheques operations. Keeps updated of all teller policies and procedures and ensures that they are followed. ATM cash replenishment Processing of PIS transactions and reporting the same to CDSL/NSDL. Issuance of Locker, Capturing of Locker operation and rent collection. Dormant Activation / KYC updation as per customer request. Issuance of Account statements/Interest Certificates as per customer request. Processing of NACH Transactions. Clearing/NACH return charges collection. Ensuring Vault Cash Limit. Reconciliation of E remittance. Reverting to customer queries and guiding them properly. All registers to be kept upto date. Handling of deliverables. Handling of Inward/Outward Dispatch register. Any work allocated by Supervisor/Operations Manager/Branch Manager.Essential Qualifications / Experience / Skills Required University degree in Commerce/Accounting 1-2 years of prior experience as a Bank Teller or in a similar customer-facing banking role. Strong communication and interpersonal abilities Proficiency in MS Office applications (Word, Excel, PowerPoint)
Job Title
Teller