About Vymo Vymo transforms how financial institutions manage their distribution networks and collections operations.Our AI-powered DMS and CMS platform serves 350,000+ users across 70+ global financial enterprises, enabling banks and insurers to optimize performance across their distribution channels, and empowering banks to drive operational excellence in collections.Why Global Leaders Choose Vymo Vymo partners with financial institutions through a comprehensive solution that combines deep domain expertise with cutting-edge technology. Our platform's human-centric design, coupled with enterprise-grade scalability and AI-powered intelligence, delivers measurable business outcomes while ensuring high user adoption and engagement.Recognition & Trust ● Backed by $45M+ funding from Peak XV partners (formerly Sequoia), Emergence Capital, and Bertelsmann Investments. ● Trusted by leading global financial institutions including Berkshire Hathaway, AIA, AXA, SBI Life, HDFC Bank, Aditya Birla Capital, Tata AIA, ABSLI and many more! ● Recognized by Celent in their 2024 Distribution Management Solutions report, with an Advanced Functionality ranking. ● Featured in Gartner's Market Guide for Sales Engagement Applications and recognized as a "Strong Performer" in Forrester's Sales Engagement Wave Report. ● Microsoft 'AI for All' award winner for innovation in artificial intelligence Explore Vymo at The evolution of Vymo as a product can be broadly divided into three phases 1. Lead and Activity Management: We provided a mobile-first lead and activity management tool that enabled large enterprises with distributed field sales teams to digitize their sales processes and get real time visibility into their team’s productivity. 2. Sales Engagement Platform: We built capabilities like nudges, goals, playbooks, performance dashboards etc that enabled large financial institutions to improve their business outcomes(faster time to convert, higher sales, increased productivity etc). 3. Distribution Management Platform: We are currently in this phase. With a significant increase in the number of apps an average seller uses to perform their day-to-day business activities,financial institutions are looking to consolidate their tech stack. In addition, we realize that we have an opportunity to become an insurance “core system” by owning the end-to-end advisor life cycle - recruitment, onboarding, training, selling, engagement and performance management.Duration: Minimum 6 months; subject to conversion based on performance Location : Bangalore ( Koramangala)- 5 day Work from Office ONLY Bangalore candidates Need APPLYAbout the Role-- MBA Intern (Solutions & Customer Success) We are looking for aSolutions & Customer Success Internwho will work at the intersection ofbusiness, product, technology, and customersto support enterprise implementations and drive value for clients acrossBanking, Insurance, and Lending verticals . The intern will collaborate with business stakeholders, product managers, customer success teams, and implementation teams to understand business requirements, translate them into product configurations, and ensure successful onboarding, adoption, and value realization for customers. This role is ideal for candidates who enjoyproblem-solving, understanding business processes, and working in a client-facing SaaS environment .Key ResponsibilitiesSolutioning & Implementation Support Understand and analyze business requirements through stakeholder discussions, workshops, and documentation. Map business needs product capabilities and platform features. Propose solution approaches and implementation strategies aligned with product functionality. Configure product modules including workflows, rules, fields, dashboards, and integrations (where applicable). Support testing, validation, UAT, and post-implementation activities. Identify gaps, constraints, or risks in proposed solutions and escalate appropriately. Document configurations, solutions, and implementation processes. Customer Success & Account Support Support onboarding, adoption, and engagement initiatives for assigned enterprise customers. Assist Customer Success Managers in managing relationships with banks, insurers, and lending institutions. Track product usage, customer feedback, and success metrics (adoption, engagement, issues). Prepare reports, dashboards, QBR materials, and customer documentation. Capture customer requirements, feedback, and enhancement requests for product teams. Coordinate with Product, Engineering, QA, and Solutions teams for issue resolution and delivery. Support customer communication including follow-ups, meeting notes, and action tracking.Who Should Apply ONLY MBA freshers or students currently pursuing MBA (Marketing / Finance / Operations / Strategy / Analytics). Preferably with a professional undergrad qualification. Strong analytical and structured problem-solving ability. Ability to understand business processes and translate them into system or workflow configurations. Interest in FinTech, SaaS platforms, and BFSI ecosystems. Basic familiarity with software products, enterprise systems, or configuration-based tools is preferred. Strong documentation, communication, and presentation skills. Comfortable working with data, Excel, and business reports. Positive attitude, strong learning agility, and ability to collaborate across teams. Prior exposure to Banking, Insurance, or Financial Services domains is a plus.
Job Title
Management Intern