Job Title

"Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds." Who we are At Sodexo, we offer 100+ service solutions across diverse sectors—corporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality of life for those we serve. Our inclusive, diverse, and equitable work environment empowers employees to thrive and make a meaningful impact. With a strong foundation in our values of Service Spirit, Team Spirit, and Spirit of Progress, working at Sodexo is more than just a job—it’s a chance to be part of something bigger. Join us and act with purpose every day!About the Role Lead end-to-end account management for Sodexo’s Food Services operations for a key national client. Serve as the primary interface with client leadership, ensuring consistent service excellence, strong financial performance, and long-term relationship growth across sites by driving planning, governance, and team effectiveness.Key Responsibilities:- Account & Client Leadership Act as the single point of accountability for overall service delivery and client satisfaction across all sites. Build strong relationships with key client stakeholders and ensure alignment on expectations, performance, and future needs. Conduct periodic business reviews with internal teams and the client to drive transparency and continuous improvement. Operational Excellence Oversee end-to-end food service operations across locations, ensuring consistent quality, safety, and service standards. Translate contract terms, SLAs, and client expectations into clear operating plans and measurable outcomes. Proactively resolve operational challenges and drive continuous improvement across sites. Financial & Contract Management Own financial performance of the account, including budgeting, cost optimization, and profitability. Monitor service scope and ensure all services delivered are aligned to contract terms and appropriately billed. Lead commercial discussions for scope expansion, additional services, and contract enhancements. Strategy & Growth Develop and drive the account business plan, including strategic priorities, performance targets, and expansion opportunities. Identify and secure opportunities for scale and scope growth within the account. People Leadership Provide directions to site leadership teams and ensure the right structure, capability, and governance across locations. Drive performance management, capability building, and engagement of teams across the account. Facilitate training and development initiatives to strengthen operational and leadership competencies Governance, Compliance & Reporting Establish performance metrics and review mechanisms covering quality, safety, financials, and customer satisfaction. Ensure adherence to Sodexo policies, safety standards, and statutory requirements across all sites. Drive structured communication and reporting with client stakeholders and internal leadership.Why SODEXO: Healthy Work-Life Balance Leadership Development Global Career Opportunities Cross-Functional Collaboration Inclusive Culture Competitive Compensation Comprehensive Health & Wellness Benefits