Job Title

IT Lead — Campus Infrastructure (Daskalos) Reports to:Head of IT Infrastructure •Location:BangaloreRole Summary Hands-on owner for end-to-end campus IT buildouts and steady-state operations. You’ll be the on-site technical lead across networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops—driving quality, timelines, and day-one readiness.Responsibilities Build & Commissioning Run site surveys; review HLD/LLD; coordinate MEP/fit-out; produce BoM/BoQ deltas. Oversee racks/IDF/MDF, structured cabling (TIA/EIA), labeling, copper/fiber certification, UPS/power, and env sensors. Lead cutover planning, test plans/UAT, soak tests, and acceptance signoffs.Network, Wi-Fi & Security Deploy/operate L2/L3 switching,SD-WAN CPE , firewalls, VPNs,NAC/802.1X , VLANs/QoS. Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal). Implement segmentation and baseline hardening; integrate with SIEM/NMS.Classroom AV & Campus Systems Install/maintain classroom AV, lecture capture, room schedulers, digital signage. Coordinateaccess control/CCTV/VMSand emergency paging integration with IT network.Identity, Endpoints & Services Build images; manageMDM/UEM (Intune or equivalent) , printers, and shared devices. Support SSO (SAML/OIDC) and directory (AD/Entra ID) integrations with LMS/SIS/library systems. Own backup/restore runbooks for campus services; participate in DR tests.Operations, Quality & Vendors Run daily ops: monitoring (NMS/logs/SIEM), patching, capacity, asset/CMDB updates. Drive SLA reporting, problem/RCA, and continuous improvement. Direct SI/OEM/ISP/AV partners on-site; verify deliveries vs. BoQ; manage punchlists and RMAs. Produce clear documentation: as-builts, configs, diagrams, runbooks, and change records.Key Objectives (First 6–12 Months) Commissionday-one ITfor assigned campus(es) on schedule and within budget. Achieve≥99.9% uptimefor core services;P1 MTTR ≤ 60 min . Validate100% teaching-space Wi-Fi(≥ –67 dBm, target throughput/latency per design). Stand up ITIL-aligned operations (incident/change/problem), monitoring, and documentation. Close build punchlists and audit findings within30 days .Required Experience & Qualifications 6–10+ yearshands-on IT infrastructure; at leastone greenfield campus or large office (1,000+ users)setup in India. Deep technical breadth across: Networking:routing/switching,SD-WAN , firewalls, VPN,NAC/802.1X , QoS, segmentation. Wi-Fi:survey & design tools (e.g., Ekahau), RF tuning, capacity modeling, validation. AV/Security:classroom AV (Crestron/Extron or similar), CCTV/VMS, access control basics. Identity/Endpoints:AD/Entra ID, SSO (SAML/OIDC),Intune/UEM , imaging, GPO. Ops/Observability:ITSM (ServiceNow/Jira), NMS (PRTG/SolarWinds/Aruba Central/DNA), SIEM basics. Strong ownership, initiative, and quality orientation; excellent documentation and communication. Certs (preferred):CCNP (or CCNA + strong experience), CWNA/CWDP, ITIL Foundation; NSE4/PCNSA, MD-102, or VCP are pluses. Bachelor’s in Engineering/CS or equivalent experience.