Job Title

# Job PurposeWe are looking for a Head of AI Product Innovation - a builder who doesn’t just apply AI to products but defines how intelligence becomes the product itself.This is an opportunity to architect the AI brain of a global platform from the ground up-shaping not only technology decisions, but product direction, customer value, and long-term platform evolution.# What You Will Do➤ Design IntelligenceArchitect AI capabilities as core product features Design systems for intent modeling, sentiment analysis, anomaly detection, and contextual recommendations that directly influence user journeys Build proactive intelligence engines that trigger workflows, decisions, and growth opportunities Develop knowledge driven reasoning systems aligned with product outcomes and measurable impact➤ Turn Signals Into Product DecisionsCreate unified customer context across voice, chat, email, social, and enterprise applications as a reusable product layer Translate external sentiment, brand signals, and behavioral data into product insights and automated actions Establish continuous learning loops that improve both AI performance and product experience quality Partner with Product teams to convert AI capabilities into tangible customer value propositions➤ Own the 0 → 1 Product JourneyDrive discovery, experimentation, and rapid iteration to validate AI-led product features Balance cutting-edge GenAI innovation with enterprise-grade reliability, governance, and scalability Collaborate on product strategy including positioning, differentiation, and long-term platform architecture➤ Lead the BuildersFoster a product-first engineering culture focused on outcomes, usability, and adoption Define responsible AI standards, governance, and explainability aligned with enterprise customers Partner deeply with Product, Engineering, Delivery, and Go-To-Market teams# Product VisionVisitmore details.# What You BringStrong background in ML systems, GenAI/LLMs, recommendation engines, or intelligent automation Experience building AI as a product capability Comfort operating in ambiguity and influencing cross-functional decisions Regulated domain exposure (BFSI preferred) Agentic workflows or knowledge-driven reasoning# Why This Role MattersThis role is not about adding AI into a product - it’s about building a product that is fundamentally intelligent by design. If you want to shape how AI becomes a real business capability - influencing growth, trust, and long-term customer relationships -this is your opportunity to build it.