Company Name- Anudip Foundation For Social Welfare Website- Location- BangaloreOperational Leadership: • Ensure seamless operation of multiple centers within the designated cluster. • Provide strategic direction and operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements • Implement programs, oversee center level activities within the cluster, manage resources, and foster a collaborative and inclusive environment to achieve organizational objectives. • Ensure consistent implementation of organizational policies and procedures.Program Management & Coordination: • Oversee the coordination and execution of programs across the cluster. • Collaborate with center managers to ensure program alignment with beneficiary needs and organizational goals. • Enable implementation of execution plans to adhere to project mandates and timelines. • Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.Stakeholder Engagement: • Liaison with internal stakeholders for operational requirements. • Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the cluster. • Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, M&E, CRD, MIS, Curriculum, IT, Finance, Admin etc.) for operational requirements. • Participate in formal meetings to share operational feedback with respective stakeholders. • Effective enrolment strategyPeople Management: • Train, and mentor center managers and support staff within the cluster. • Foster a positive and inclusive work culture, provide leadership and support to promote professional development and teamwork. • Enable optimal productivity level of reporting teams. • Implement performance metrics to assess the effectiveness of center operations. • Establish and communicate attrition reduction and employee satisfaction plans to center managers, outlining specific strategies, feedback mechanisms, and continuous improvement plans.Resource Management: • Manage budgetary resources effectively to maximize impact across all centers. • Monitor and optimize resource allocation, including staffing, supplies, and equipment. • Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives.Documentation Compliance and Quality Assurance:• Prepare regular reports on program outcomes, financial performance, and other key metrics. • Maintain and review comprehensive documentation of program activities and impact for the purpose of internal reviews and internal and external audits. • Ensure compliance with relevant laws, regulations, and organizational standards. • Implement quality assurance measures to uphold service excellence. • Use of Technology tools and generate culture of technology adoptionDesired Profile:• Graduate/post graduate in any discipline • Experience in skill development CSR projects • Good experience in operations and team management skills • 7+ years of experience in the skilling sector with a focus on mobilization and placements
Job Title
Cluster Manager