Job Title

Job Title:Nursing Superintendent Department:Nursing Services Reports To:Medical Superintendent / COO / Unit Head Location:[Hospital Name & Location] Position Summary The Nursing Superintendent is responsible for overall administration, supervision, and coordination of nursing services in the hospital. The role ensures delivery of high-quality patient care, regulatory compliance, optimal staffing, clinical governance, and continuous improvement in nursing standards. Key Responsibilities 1. Nursing Administration & Operations Oversee day-to-day functioning of all nursing units (ICU, OT, Wards, ER, MCH, Oncology, etc.) Ensure adequate nurse staffing as per census and acuity. Prepare and monitor duty rosters and deployment. Maintain nurse–patient ratios as per NABH / statutory norms. Ensure adherence to hospital policies, SOPs, and clinical protocols. 2. Clinical Quality & Patient Care Ensure high standards of patient care and nursing practices. Monitor medication administration safety, infection control, and documentation quality. Conduct regular nursing audits and quality checks. Address patient complaints related to nursing services. Participate in quality initiatives, accreditation processes (NABH/JCI), and audits. 3. Human Resource Management Recruitment planning in coordination with HR. Conduct performance appraisals of nursing staff. Identify training needs and organize CME / skill-based training programs. Mentor Nursing Supervisors and Ward In-charges. Ensure discipline and professional conduct within nursing teams. 4. Training & Development Ensure induction training for new nurses. Implement continuous nursing education programs. Conduct skill assessments and competency mapping. Encourage certification and specialization programs. 5. Compliance & Accreditation Ensure compliance with NABH, biomedical waste management, infection control, and statutory guidelines. Maintain nursing-related documentation and records. Prepare for internal and external audits. Participate in hospital committees (Infection Control, Quality, Ethics, etc.). 6. Inventory & Resource Management Monitor consumption of nursing supplies. Coordinate with stores and purchase for availability of critical items. Prevent wastage and ensure cost-effective utilization of resources. 7. Coordination & Communication Coordinate with doctors, allied health professionals, and administration. Attend management meetings. Ensure effective communication within nursing teams. Promote teamwork and collaborative care. Key Performance Indicators (KPIs) Patient satisfaction scores Nursing turnover rate Infection control indicators Medication error rates Training hours per nurse Compliance audit scores