Job Title

Title:Manager – Learning and Development Location:Delhi, India Experience:10-12 yearsAbout Us: We are a leading digital airport company delivering world-class airport services through digital interventions, strong engineering DNA, IT operations, and digital services. With current revenues of ~US$50 million (long-term contracts secured), we aim to scale to US$500 million over the next 5 years. We are expanding our client base (domestic & global airports and related adjacencies) and enhancing our portfolio: managed services, new digital services/products, airport services platforms, etc.Role Overview We are seeking a visionary L&D leader to spearhead our global learning and development strategy. The ideal candidate will drive change management, define competencies, and personalize career paths leveraging AI and micro-modulation techniques. Experience in building competency models, tech skill gap analysis, and partnering with business leaders is critical. The role is a full-time, on-site position based in Delhi, requiring close collaboration with leadership and cross-functional teams to effectively drive organization-wide initiatives.Key Responsibilities Define and implement a robust role taxonomy and skill-dictionary across technology, operations, and service domains. Lead role mapping & job levelling to ensure clarity in roles, skills, career paths and capacity planning. Design and maintain functional, technical, leadership learning roadmaps; introduce programs such as coaching, mentoring, stretch assignments. Institutionalize digital learning platforms (LMS, micro-learning, blended learning) and build culture of continuous learning. Establish metrics and dashboards to monitor learning uptake, capability growth, ROI from development programs, skill gaps, etc. Establish and execute global L&D strategy aligned with business goals. Define core competencies and create distinct career paths for tenured and high-potential talent. Leverage AI for predictive trends and skill gap analysis. Design formal learning modules and personalized development plans. Lead change management initiatives at a global scale Drive technology talent development with WAISL exposure. Build competency models and learning pathways from scratch. Collaborate with leadership for strategic L&D partnering.Qualifications & Skills Postgraduate in Human Resources, Business Management, Organizational Psychology, or related field preferred. 10-12 years of progressive experience in talent development preferably in IT / Digital / Technology services. Deep experience in designing role taxonomies, skill dictionaries, role mapping, skill gap analysis, leadership / technical capability frameworks, competency modelling and career pathing Strong stakeholder management (CXOs, Business Heads, HRBPs), change management. Familiarity with tools and technologies: LMS, people analytics, HRIS systems, performance management tools, digital learning platforms. Excellent communication skills, presentation, facilitation, influencing across levels. Data-oriented mindset; able to use metrics, dashboards to track program impact.What You’ll Get Opportunity to build and own talent architecture in a high growth tech/digital organization scaling rapidly. Exposure to airport & travel-tech domains; both domestic & global clients. Close partnership with leadership; ability to influence strategic direction. A learning, innovation-driven culture.