Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."Who we are At Sodexo, we offer 100+ service solutions across diverse sectors corporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality of life for those we serve. Our inclusive, diverse, and equitable work environment empowers employees to thrive and make a meaningful impact. With a strong foundation in our values of Service Spirit, Team Spirit, and Spirit of Progress, working at Sodexo is more than just a job its a chance to be part of something bigger. Join us and act with purpose every day!Role Description: The Facility Manager Housekeeping Services is responsible for overseeing daily housekeeping operations, ensuring cleanliness, hygiene, safety, and maintenance standards across the facility. The role includes team management, vendor coordination, compliance monitoring, cost control, and client satisfaction.Key Responsibilities 1. Housekeeping Operations Manage and supervise day-to-day housekeeping activities. Ensure high standards of cleanliness and hygiene across all areas (offices, common areas, washrooms, etc.). Prepare and implement cleaning schedules (daily, weekly, monthly). Conduct regular inspections and audits of housekeeping services. Ensure proper use of cleaning chemicals and equipment.2. Team Management Lead and supervise housekeeping staff and supervisors. Prepare duty rosters and shift schedules. Monitor attendance, discipline, and performance. Conduct training on cleaning procedures, safety, and grooming standards. Maintain staff productivity and morale.3. Vendor & Contractor Management Coordinate with housekeeping contractors/vendors. Ensure service level agreements (SLAs) are met. Verify bills, attendance sheets, and compliance documents. Escalate issues related to manpower or service quality.4. Safety & Compliance Ensure compliance with safety standards and company policies. Monitor proper storage and usage of chemicals. Ensure statutory compliance (labour laws, safety norms). Conduct periodic safety drills and audits.5. Inventory & Budget Control Monitor consumption of cleaning materials and supplies. Maintain inventory records and control wastage. Raise purchase requisitions as required. Manage housekeeping budget effectively.6. Client / Internal Stakeholder Coordination Address complaints and resolve service-related issues. Maintain strong coordination with admin and facility teams. Ensure a high level of customer satisfaction.7. Reporting & Documentation Maintain daily/weekly/monthly MIS reports. Track KPIs such as attendance, complaints, and material usage. Submit reports to senior management.Key Competencies Bachelors Degree (Hospitality / Facility Management / Operations preferred). 5-10 years of experience in facility management or housekeeping operations. Experience in corporate offices, manufacturing plants, hospitals, or commercial buildings preferred.Key Skills Strong leadership and team management skills Knowledge of cleaning chemicals and equipment Vendor management experience Budget and inventory control Good communication and problem-solving skills Knowledge of safety and compliance standardsWhy SODEXO: Healthy Work-Life Balance Leadership Development Global Career Opportunities Cross-Functional Collaboration Inclusive Culture Competitive Compensation Comprehensive Health & Wellness Benefits
Job Title
Facility Manager (Soft Services)