Job Title

BMS Operator – Data Center Operations Location Nagpur Job Type Off-Roll Role and Responsibilities Operations Excellence • Operate and monitor data center facilities at site/region level to ensure 100% uptime • Perform risk identification, mitigation, and corrective/preventive maintenance of critical BMS, FAS, and fire suppression systems (24x7 operations) • Ensure infrastructure availability through continuous monitoring and timely response • Manage BMS-related assets, inventory, and security incidents • Create, track, and analyze operational metrics to drive continuous improvement • Establish performance benchmarks and respond effectively to contingency situations • Support implementation of service methodologies including incident, problem, change, and capacity management • Review AMC and SLA compliance and improve operational procedures to meet service quality and customer SLAs • Support procurement of facility operations materials and assist in budget management • Participate in internal and external audits Customer & Stakeholder Management • Maintain transparent, timely communication with management regarding facility operations • Build and maintain professional relationships with facility partners, DC construction teams, technical program managers, and security teams • Coordinate with cross-functional teams and business leaders to optimize safety, reliability, performance, and efficiency • Handle customer visits, queries, and site-related discussions • Support project feasibility studies as per site requirements • Manage relationships with internal and external stakeholders to continuously improve processes, quality, and service delivery Technical Responsibilities & Skills • Knowledge of utility systems including: o Generators, chillers, cooling towers, AHUs, UPS, PAC units o Electrical sub-distribution systems and power panels o Fire alarm and fire suppression systems • Hands-on experience with BMS / automated control systems o Preferred exposure to Honeywell EBI and XLS 1000 Fire Alarm Panels • Experience with DDC controllers, BMS graphics, and control logic • Strong knowledge of open protocols: Modbus RTU/485, Modbus TCP/IP, BACnet MSTP/IP, HART, SNMP • Experience integrating ELV systems: Water Leak Detection, Rodent Repellent, Fire Suppression Systems • Basic understanding of IP networks, Windows OS, and web services • End-to-end fault diagnosis and rectification of BMS servers, controllers, sensors, and field devices • Analyze software and hardware issues to minimize service impact and operational risk • Identify and recommend energy-saving initiatives • Escalate repeat failures or capital replacement requirements • Support risk registers, condition surveys, audits, and operational databases • Follow internal audit processes and monitoring methodologies • Demonstrate customer-focused mindset with 24x7 operational ownership Eligibility – Education • ITI / NCTVT / Equivalent qualification Experience • 5–8 years of relevant experience in BMS / ELV systems • Data center experience preferred