Job Title

Job Summary: The F&B Service Supervisor ensures flawless execution of food and beverage service for corporate catering events, meetings, and daily office dining. This hands-on leadership role oversees service staff, maintains high standards of customer satisfaction, and upholds operational efficiency in fast-paced corporate environments. Key Responsibilities: 1. Service Operations Management: Supervise daily setup, service, and breakdown of corporate catering. Ensure proper presentation and replenishment of food/beverage stations Coordinate with kitchen team to maintain seamless food flow and timing 2. Team Leadership: Train and supervise servers, bartenders, and catering assistants Create staff schedules and assign duties for each event/shift Conduct pre-service briefings and post-service debriefs Maintain high team morale and professional standards 3. Client Relations & Quality Control: Act as on-site contact for corporate clients during service Address special requests and resolve service issues promptly Conduct quality checks on food presentation and service standards Gather client feedback and act on them. 4. Compliance & Safety: Enforce food safety protocols (HACCP, FSSAI) Ensure proper sanitation of service areas and equipment Monitor compliance and food sampling. Conduct safety briefings for service staff 5. Administrative Duties: Maintain inventory of serviceware and equipment Complete service and HSEQ reports and incident documentation Participate in menu tasting and service planning meetings