Job Title

Dynatrace Managed Administration and configuration • Configure and maintain dashboards, tagging, synthetic monitors, and business transactions • Define, tune, and optimize problem detection rules, thresholds, and event correlation to reduce noise and improve actionable alerts • Implement custom metrics, health checks, and ensure full application and infrastructure coverage • Perform OneAgent upgrades and Cluster Node upgrades • Onboard OneAgent for OpenShift & Kubernetes workloads based on monitoring requirements • Set up and manage ActiveGates for custom plugins, extensions, and synthetic monitoring • Configure integrations with ticketing, notification, and automation tools; create scripts or API-based automation for configuration management • Set up RUM (Real User Monitoring) for applications • Troubleshoot issues, perform log analysis, and drive resolution to closure • Handle SSL certificate renewals/removals, port checks, and firewall connectivity verification • Work with Dynatrace Support to raise and track tickets from creation to closure • Manage incidents, service requests, change requests, and problem records • Participate in application and platform changes, validating Dynatrace coverage post-deployment • Act as a technical escalation point for L1 engineers and coordinate with L3/platform teams to resolve complex issues • Collaborate with cross-functional teams for monitoring enablement • Drive continuous improvement initiatives, including alert reduction and suggestions for dashboard, alert, and coverage enhancements • Identify training gaps and highlight training requirements to Team Lead and Management • Work in AWS and GCP environments; basic Linux OS knowledge and troubleshooting • Ensure adherence to best practices for performance monitoring