Job Title

HCLTech Hiring for Japanese Accounts Receivable AnalystNote: Japanese JLPT Certificate L2/L1 is mandate, Candidate should be able to speak Jananese.Roles and Responsibilities : Answer customer's queries via customer calls, emails, chat Resolve customer requests such as; checking product availability for a certain point in time, order status, request for a price quotation, request for information about account status and outstanding payments, and request an account statement, a copy of an invoice, or delivery document. Coordinate other departments such as Order management, collections dispute, and cash application team to resolve a customer inquiry. Process account receivable related to finance functions as required. Adhere to TAT and currency and manage queues and inquiries as per agreed metrics. Report out daily performance and update all performance and update all performance logs abilities. Qualification : Good communication skills with good command in English Fluency in third languages ;Japanese JLPT Certificate L2/L1 Good analytical skills and problem-solving Good listening and comprehension abilities Multitasking and ability to coordinate with multiple stakeholders Can do attitude and flexible with scope of worksInterested candidate can share the resume over email shivangi.sh@