Job Title:Customer Support Associate – International Voice Process Location:PuneJob Description: We are hiringCustomer Support Associatesfor anInternational Voice Processat our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.Key Responsibilities: Handle customer calls for international clients professionally and efficiently Understand customer issues and provide accurate resolutions Maintain high standards of communication and customer satisfaction Adhere to process guidelines and quality parameters Document customer interactions appropriatelyEligibility Criteria: Undergraduate/Graduate freshersare eligible to apply Graduates with experiencein International Voice / BPO domain are also welcome Excellent verbal communication skills in English Customer-focused mindset and problem-solving abilityWork Schedule: 5 days working 2 rotational weekly offs Rotational shifts(as per business requirements)How to apply: Interested candidates can share their cv's on whats app Contact Person: HR Khushboo Sethi Contact Details :7738035291
Job Title
Customer Service Representative