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Job Title - IT Manager – Infrastructure, Operations & Client Solutions Location - HSR Layout, Bangalore (Also need to be flexible for Center visits). Work Mode: Onsite | 6 Days Working Interview Mode - Face to Face only (Apply if you are in Bangalore and can attend the face-to-face interview).About the Role:We are looking for an experiencedIT Managerto lead end-to-end IT infrastructure, operations, and client IT solutions acrossmultiple coworking sites . This role is a blend oftechnical leadership, project execution, client support, and vendor management , ensuring high availability, security, and SLA-driven service delivery.Key Responsibilities:1. IT Infrastructure & Operations:Manage and maintain IT infrastructure across multiple coworking locations. OverseeLAN/WAN/Wi-Fi networks , servers, firewalls, switches, and routers. ManageCCTV systems, access control, biometric devices , and other facility IT systems. Ensure smooth functioning ofend-user computing(laptops, desktops, printers). Monitor system performance, uptime, and availability across sites. Troubleshoot incidents and ensurequick resolution within defined SLAs . Managebackups, disaster recovery (DR), and business continuity plans (BCP) . EnsureIT security compliance , data protection, access controls, and cybersecurity best practices.2. IT Projects & Implementations:Lead IT projects including: New coworking site IT setup and handover Office expansions, relocations, and migrations Network upgrades and system enhancements Coordinate with internal teams, vendors, and external partners. Prepareproject plans, timelines, budgets, and risk mitigation strategies . Ensure projects are deliveredon time, within budget, and as per business requirements .3. IT Sales & Client Support:Support the sales and business development teams with: IT solution design and technical consulting for clients Preparation oftechnical proposals, BOQs, and costing Feasibility analysis for enterprise client requirements Act as thetechnical SPOCfor enterprise and key clients. CoordinateIT onboarding and offboardingof clients. EnsureSLA-driven IT service deliveryand high client satisfaction.4. IT Procurement & Vendor Management:Lead IT procurement for: Hardware, networking equipment, software, and licenses Manage vendor negotiations, pricing, contracts, and renewals. MaintainIT asset inventory and lifecycle management . Drivecost optimizationwithout compromising quality or performance.5. Team Management:Lead, mentor, and manage the IT support and operations team. Allocate tasks, monitor performance, and ensure skill development. Plan shifts and ensureon-site IT support across multiple locations . Ensure adherence to processes, SLAs, and service quality standards.6. Compliance, Documentation & Reporting:Maintain IT documentation includingSOPs, network diagrams, and asset registers . Ensure compliance with internal IT policies and industry best practices. PrepareMIS reportson IT performance, incidents, costs, and uptime. Supportinternal and external auditswhen required.Preferred Industry Background Coworking / Managed Office Spaces Commercial Real Estate / Facilities Management