Job Title

IT Infrastructure Specialist – Server / Database Technology Global Capability Center (GCC) – Hyderabad, India Role Details Position:IT Infrastructure Specialist – Server / Database Job Title:IT Infrastructure Engineer – Server / Database (1 FTE) Location:Hyderabad, Telangana, India Department:AIM Reports To:Line Manager – Infrastructure Supervisory Role:Yes, but without staff responsibility 1. Purpose of the Role TheIT Infrastructure Specialistis responsible for maintaining the operation ofUnix and/or Windows-based operating systemsandOracle and/or SQL databasesoperated via TAI. The role includes processing relevant documentation, coordinating with internal and external specialist departments and plants, ensuring timely project execution, and providing support duringmalfunctions and critical situations . This is anindividual contributorrole. 2. Key Responsibilities Project Coordination & Change Management Coordinate requirements with specialist departments Evaluate inquiries and provide architectural advice where required Coordinate and commission external service providers Manage project implementation and monitor budgets Collaborate with network teams and IT/OT security officers Documentation & Administrative Responsibilities Control capacity management Coordinate yearly lifecycle planning Plan budgets for projects and operational maintenance Control project and operational budgets Manage license management and procurement Trigger procurements based on capacity management outcomes Maintain operation-related documentation Operations Coordination Coordinate between service providers, specialist departments, and vendors Develop and test contingency plans Incident & Crisis Management Take the lead during crisis situations Develop and implement emergency solutions in collaboration with stakeholders Communicate escalations to senior management Support incident and problem analysis (RCA) Track corrective and preventive actions through change management Framework Conditions Working hours aligned toGMT +1 Technical Administration Administration tasks forAIX / Linux / Windowssystems Administration tasks forSQL and Oracledatabases Implement and maintainautomation concepts and tools 3. Competencies 3.1 Behavioral Competencies Stakeholder Orientation – Medium Results Orientation – High Courage to Challenge – High Inspire Trust – Mandatory Learning and Development – Mandatory Teamwork – High Strategic Thinking – Medium Innovation – Medium Change Management – High Decision Making – Medium Resilience Under Stress – High 3.2 Technical / Administrative Competencies Comprehensive knowledge ofserver and database architecture : Windows / Linux / AIX MS SQL / Oracle Experience applying technical knowledge at certification level (e.g.,MCSA ,RHCE ) Cloud architecture (Azure) Experience withcloud-native platforms : Azure migrations IaaS automation Advanced knowledge ofnetwork design and architecture Licensing knowledge within area of responsibility Project management experience Strong understanding of theITIL process framework 3.3 Preferred Technical Competencies Scripting for proactive monitoring ( PowerShell / Python ) Exposure toDevOps tools(Ansible, Jenkins) Advanced observability tools ( Grafana, Prometheus ) Familiarity withcontainerization(Docker, Kubernetes) 4. Requirements Education & Certifications Bachelor’s degree in IT ITIL certification Technical certifications such asMCSAorRHCE Experience Minimum 3–4 years of experiencein a similar IT Infrastructure role