Skip to Main Content

Job Title


Innovation & Integration Lead (SAP, ServiceNow, etc.)


Company : HARTS


Location : Bengaluru, Karnataka


Created : 2026-02-23


Job Type : Full Time


Job Description

Type:Employment Commitment : Full-time Status : Permanent Location : India (Pune/Bangalore/Hyderabad/Chennai/Delhi) Mode:Hybrid Position : Mid-SeniorAbout us We build solutions that create impact for customers across major ERP landscapes like SAP and ServiceNow. Over the past few months, we've been growing fast, especially with recent acquisitions in the SAP Cloud ERP space and more on the horizon.About the role We are seeking a dynamicInnovation Analystto help build and scale our Innovation Labs for the upcoming years. This role will partner closely with leadership to shape the innovation foundation, drive governance, and amplify our brand presence in innovation. The consultant will combine strategic foresight with hands-on execution across technology, communication, and ecosystem engagement. For an organisation moving at this pace, you work alongside the strategy and innovation lead and the leadership team tospark the right conversations and turn market signals into products that customers actually use.How you’ll make an impact 1. Innovation & Ideation Creative problem-solving and design thinking Ability to identify gaps in ERP systems and propose novel solutions Market awareness on emerging technologies to align innovations with business needs and growth priorities. (Service & Asset Maintenance, SAP Cloud, Digital Excellence) Support the design and implementation of our Innovation Hybrid Operating Model, including governance frameworks, KPIs, and dashboards.2. ERP Systems Expertise Hands-on knowledge of ERP systems (likeSAP, ServiceNow, Microsoft Power Platform) ERP customization, integration, and optimization Testing and validation of ERP modules before productization3. AI & Emerging Technologies Explore and integrate AI/ML for ERP process automation and predictive analytics to SAP FSM, ServiceNow workflows, and Microsoft platforms. Evaluating new technologies for feasibility and scalability Driving digital transformation initiatives and PoCs and accelerators for AI use cases in asset-intensive industries.4. Program & Product Management Lead end-to-end lifecycle management: ideation → design → test → productize including governance Roadmap creation and prioritization of innovation projects Risk management and compliance alignment5. Stakeholder Management Engaging and Collaborate with cross-functional heads and innovation champions to validate ideas and accelerate MVP development. Translating technical concepts into business outcomes Negotiation and consensus-building across diverse stakeholders6. Leadership & Team Development Leading innovators and developers with clear vision and direction ensuring transparency and accountability. Fostering a culture of experimentation and continuous improvement Coaching and mentoring team members to enhance capability7. Execution & Delivery Agile project management and sprint planning Strong documentation and reporting skills Ensuring measurable impact (efficiency, cost reduction, customer satisfaction) Manage ROI tracking, MVP seed budgets, and quarterly innovation reports.8. Technology & Ecosystem Engagement Benchmark best practices from global innovation labs and conferences. Co-create with universities, startups, and tech partners to expand our innovation ecosystem.What will make you a great fit Strongcuriosityand enthusiasm for emerging technologies. Actively keep up with the latest tech trends and industry news. Balancing innovation excitement with a practical approach to solving real business problems. Ability to translate cutting-edge ideas into tangible business outcomes. You lovemoving from strategy to shipped product. Being sharp on bothstrategyandoperations You think like anentrepreneur .What is in it for you Opportunity to shape organisation's innovation journey and influence strategic decisions. Exposure to cutting-edge technologies and global innovation ecosystems. Collaborative environment with senior leadership and cross-functional teams.What you bring and build Must-have Proven experience ininnovation consulting ,digital transformation , ortechnology strategy . Strong knowledge ofSAP ERPand AI trends. Ability to translate market insights into actionable innovation roadmaps.Nice to have Preferred knowledge or experience withServiceNow ,Microsoft Power Platform . Excellent communication and branding skills; experience in internal comms is a plus. Familiarity with agile methodologies and innovation frameworks (e.g., SAP Labs, IBM Garage).