Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!Location:Mysore (Interview),Job Location : Mysore Walk-In Dates:27th to 30th January 2026 Time:10:00 AM to 2:00 PM Venue:SDB7 (B19) Basement, Gate 2, No 350, Hebbal, Electronics City, Hootagalli, Infosys Campus, Mysore.Mode:100% Work from Office (WFO)Who We Are HiringWere on the lookout forService Desk expertise(1-4 year experience)who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!Open Roles: Service Desk - Senior Process Executive & Process SpecialistLocation:Mysore Work Mode:Work from Office Shifts:24x7 rotational shifts Experience: 1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)Your Mission: Provide remote support for laptops, desktops, LAN issues, and applications. Troubleshoot across platforms Windows, Android, iOS. Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype. Handle registry fixes, patch upgrades, virus/security troubleshooting. Collaborate on network issues including VPN, TCP/IP, and OSI models. Able to handle complex tickets/issues, SLA Compliance & Process Compliance. Customer Interaction Escalation management & Able to handle complex issues and escalations. Knowledge Management- Ability to evaluate Knowledge articles and contribute for enrichment & Process Re-engineering.Your Toolkit: Intermediate knowledge of OS, browsers, and MS Office Suite. Experience in a busy ICT Service Desk environment. Basic networking knowledge and troubleshooting skills.What You Need to Bring Excellent communication skills (written & verbal English) Willingness to work in 24x7 rotational shifts Any Full-time Graduate(No backlogs) Commitment to100% Work from Office (No Hybrid) Readiness to complete client-specific training Ability to handle24x7 rotational shiftsPreferred:Basic understanding or any Service Desk expertiseMandatory Documents to Carry Updatedprintout of your resume Any2 government-issued photo IDs(PAN / Aadhar / Voter ID / Passport) All original academic documentsfor verification: 10th & 12th Marksheets Graduation (All Semesters, CMM, Provisional & Degree Certificate) Laptops & cameras arenot permitteddue to security restrictions. Government ID ismandatory for entryinto the campus.How to Attend the Walk-In Carry a copy of this email/invitation Register your application in advance Walk into theInfosys Mysore Officeon 27th to 30th January 2026between10:00 AM 2:00 PMWhy Infosys BPM? Work with a global brand Extensive training & upskilling programs Fast-track career growth in tech support or customer success Dynamic, inclusive, and team-oriented cultureCome build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!Warm Regards,Talent Acquisition TeamInfosys BPM Ltd.Human Resources | INFY HRMysore/ Bangalore | Pune | Global Locations Transforming Talent | Empowering Careers
Job Title
Infosys BPM is Hiring - Walk-in - Service Desk - Mysore