Key Responsibilities:1. Engagement and Client management • Transition of new FCC engagement • Building robust quality control measures, standard operating procedures, management reporting • Drive customer satisfaction2. Strategy & transformation • Help in implementing the strategic vision for our Financial Crimes Compliance services. • Identifying market trends, developing go-to-market strategies, and support business development efforts to win new engagements. • Lead and mentor a team of compliance professionals.3. Technology initiatives • Identify AI/ML and other technology use cases, in alignment with current market trends • • Work with IT teams to define requirements, perform testing • Identify third party data and technology solutions to build an FCC managed services eco-system4. Staffing and Training • Manage talent identification and retention • • Prepare and impart training programmes across the FCC domain5. Sales support • Identify target segments • Collaborate with sales team in client pitches and proposals • • Strategize the sales solution based on client requirements6. Management reportingKey Competencies:Required Skills & Qualifications Education & Experience: • Bachelor’s or master’s degree with FCC certifications (ACAMS, ACFCS) • 15+ years of experience in the outsourcing industry, having worked with leading financial institutions • Domain expert across the FCC life cycle (KYC Due Diligence, AML Transaction Monitoring and Fraud Monitoring). • Experience in setting up client engagements, leading transitions, delivery management etc. • Experience in sales pitch, proposal building, solutioning etc. • Proven track record on client management and technology initiativesSoft Skills: • Strong leadership and stakeholder management skills. • Ability to Analyse business requirements • Excellent problem-solving, troubleshooting, and project management skills. • Strong communication and training skills to support non-technical users. • Ability to manage multiple projects simultaneously and work in a fast-paced environment.
Job Title
Hiring for Senior role in FCC