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Job Description: QualityKiosk islooking for a Boundary Pusher, Organized & Extremely detail orientedand a Passionate person as anACCOUNT MANAGER , a profile that provides access to market-leading technology such asData Science, Customer Experience Technologies with high earning potential. Account Manager willspearhead relationship and engagement with major reference-able clientswho are transforming digitally, who are creating world class experience in India making major investments and transforming the way Business works. Ideal candidateshould be interested in making the organization more productive, efficient, and most importantly customer-centric . Account Managermain goal is to provide exceptional client experience, increase customer satisfaction & to drive to set long- and short-term goals and quotas, bring in new business, and own revenue and margin for the account . They also possessexcellent planning and leadership abilitiesto work with delivery team and all account stakeholders. The goal is toensure the companys retention of clientele and facilitate further growth.AM will be thelead point of contact for portfolio clientsand willserve as the ultimate company representative. The candidate willrun the best of Account Management practicesand also work with Senior Bank stake holders as a consultant to solve business challenges, deriving more value out of the relationship and marching towards generating more accolades for QualityKiosk, revenue growth & new solution creation. Key Responsibilities: Prepare long-term and short-term goals and account objectives torun with the Account Management practice for Strategic Accounts . Build trust and long-term relationshipswith clients, being viewed as consultant / partner to discuss the vision / plans well ahead of time. Toensure strong knowledge of clientele by mapping, interactingat various levels and various departments with superior customer service skills. Torun with various strategic initiatives in parallel , beorganizedandable to create multiple timelines, budgets, and schedules, own it and drive it along with Delivery Program and Project managers . Able to analyse problems and strategize for better solutions with various squads within the account team of QualityKiosk. Present trend to clientand internal management stakeholders for sales, revenue, pipeline and other important initiatives.Present reportson account progress, quotas, and goals to senior leadership and stakeholders. Keep apprised of latest conceptsto be discussed and generate business value to client, co-creating of solutions with client by identifying unsaid needs. Creating 3-5 years contractwith rate negotiations,moving the annual contracts to long term contracts. Customer satisfaction index (CSI) to be maintained as always green , intervention and driving any course corrections to ensure the CSI index is green Skillsets: Master degreein business, business administration, or related field along with BE / BTech