Job Summary - Chat Support Executive We are looking for Chat Support Executives to handle customer interactions through chat platforms with accuracy, professionalism, and customer centric service. Key Responsibilities - Respond to customer queries via chat promptly and courteously - Provide accurate information and resolve issues effectively - Maintain quality, compliance, and customer satisfaction standards - Document each interaction clearly - Follow shift schedules, attendance norms, and company policies - Strong written communication skills - Basic computer knowledge & multitasking ability Eligibility Criteria - Experience: Open to freshers and experienced candidates - Age: 18+ - Note: Candidates currently pursuing any course are not eligible Work Schedule - Working Days: 5 days/week - Shifts: Rotational, 10-hour shifts - Weekly Off: Rotational - Leave Policy: No planned leaves for the first 3 months
Job Title
Customer Support Specialist