Job Title

Job Title: Centre HeadLocation: PondicherryJob Description: We are looking for an experienced and passionate Centre Head to lead and manage our operations, staff, and service delivery. As the Centre Head, you will play a pivotal role in driving excellence, ensuring client satisfaction, and fostering a positive working environment.Key Responsibilities:Leadership & Team Management:Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture. Operational Oversight:Manage the daily operations of the centre, ensuring smooth functioning and exceptional service delivery. Strategic Planning & Growth:Develop and implement strategic goals, ensuring alignment with organizational objectives and driving growth and development. Client & Stakeholder Relations:Build and maintain strong relationships with clients, customers, and key stakeholders, ensuring satisfaction and engagement. Financial Management:Oversee the centres budget, ensuring cost-effective operations, financial performance, and resource allocation. Quality Assurance:Monitor service quality, ensuring high standards are maintained and areas for improvement are addressed. Compliance & Risk Management:Ensure compliance with regulatory standards and manage health, safety, and security risks effectively.