Job Title

Job Title: Head – Visual Operations Location: Delhi Industry: Luxury Retail (Home Décor & Apparel)Role Overview We are seeking a strategic and creative Head of Visual Operations to lead and elevate the visual identity and in-store experience across our luxury home décor and apparel verticals. This role will be responsible for driving premium visual standards, ensuring operational excellence in VM execution, and delivering a world-class brand experience across all retail touchpoints. The ideal candidate combines creative vision with operational discipline and has strong exposure to luxury retail environments.Key Responsibilities 1. Visual Strategy & Brand Alignment • Develop and implement a cohesive visual merchandising strategy aligned with brand positioning. • Define seasonal themes, window concepts, and in-store storytelling. • Ensure visual consistency across all stores and formats. • Translate global luxury trends into locally relevant executions.2. Store Visual Execution & Operations • Oversee end-to-end VM execution across stores. • Create and maintain detailed VM guidelines and SOPs. • Conduct store audits and ensure adherence to luxury display standards. • Drive planogram implementation for apparel and home décor categories.3. Luxury Experience Enhancement • Elevate customer journey through curated displays and sensory storytelling. • Collaborate with retail and category teams to enhance product presentation. • Ensure premium standards in lighting, styling, props, fixtures, and space utilization.4. Team Leadership • Lead, mentor, and scale the visual merchandising team across locations. • Conduct training programs to upskill store teams in VM excellence. • Build a high-performance culture aligned with brand aesthetics.5. Cross-Functional Collaboration • Work closely with buying, marketing, retail operations, and design teams. • Partner with marketing for campaign rollouts, store launches, and special events. • Support new store openings with complete VM setup and launch execution.6. Budget & Vendor Management • Manage VM budgets effectively within approved allocations. • Identify and onboard premium vendors for props, installations, and fixtures. • Ensure cost optimization without compromising luxury standards.Key Requirements • 10–15+ years of experience in Visual Merchandising, with at least 3–5 years in a leadership role. • Strong exposure to luxury retail (home décor / apparel preferred). • Proven track record in multi-store VM operations. • Strong aesthetic sensibility and understanding of luxury consumer psychology. • Excellent project management and vendor management skills.Preferred Qualifications • Degree/Diploma in Visual Merchandising, Fashion Design, Interior Design, or related field. • Experience in premium or international luxury brands.parth.mitra@ 9871101317