Key ResponsibilitiesConvert operational requirements into PRDs, user stories, field-level specs, validations, and edge cases Run workshops with Ops, Hub, Finance, Support, and Tech teams to align workflows and outcomes Drive sprint prioritisation with engineering; manage scope, trade-offs, and delivery quality Own UAT scenarios and go-live readiness (checklists, role access, workflow sign-offs) Define platform metrics: utilisation, downtime, ticket SLA, availability, recovery time, service cycle time Act as the “platform face” in reviews: demo new releases, handle feedback, and close gaps fast Coordinate cross-team dependencies (payments, telematics integration, partner onboarding flows)Must-have Skills :Strong product execution: specs, workflows, validation logic, rollouts, UAT discipline Comfortable in customer-facing environments: demos, workshops, stakeholder presentations Familiarity with operational systems (fleet/logistics/asset lifecycle/service workflows) Data-first mindset: dashboards, performance metrics, root cause thinking Strong communication: crisp writing + confident verbal walkthroughsNice to Have :Experience with telematics/IoT data flows and exception management Exposure to payouts, invoicing, reconciliation, or collections workflows Built internal “OpsTech” systems used daily by large teamsAdditional Job Description: Must have worked in startups and should be willing to work from home on saturdays
Job Title
Product Manager — Operations Tech (Internal Fleet Platform )