Job Title

Implementation activities Define and take end-to-end responsibility for the overall migration strategy for a customer.Act as primary point of entry on Customer implementation plans under responsibility.Identify and drive specific actions necessary to integrate Amadeus products and services.Co-ordinate relevant team-member and external tasks according to plan.Perform the necessary tests on the customized solution before it is delivered to the customer.Identify and resolve implementation showstoppers, ensure the resolution of problems arising.Execute any necessary steps of Cutover Rehearsals and Production Cutover Customer.Functional support Provide functional expertise and assistance during and after implementation.Support the customer with reengineered business processes.Organize and execute the necessary testing with the Customer.Provide functional support and problem resolution to sales and/or customer functional staff.Project management Organize and plan the implementation schedule and provide inputs to the program/project manager.Ensure that project milestones are met; Perform final sign-off prior to implementation in production.Identify risks and ensure good reporting.Provide formal implementation status, KPIs and customer feedback to management and the responsible program/project manager.Anticipate problems and providing solutions.Coordinate with other actors of the implementation.Quality Ensure efficiency of proposed solutions.Guarantee that customized products/solutions meet specified requirements.Ensure high quality for deliverables, compliance with industry standards and corporate strategies.Participate in internal processes improvement.Support, document and industrialize implementation processes.Evaluate propose and improve internal processes and tools.Produce project plan including milestone.Produce project status report.Deliver airline migration and post implementation project.Deliver test and production platform configured as per customer requirement.