About Us: Kauvery Group of Hospitals launched its first hospital more than two decades ago. The founders of Kauvery Hospital were determined on creating world-class healthcare facilities that shall be affordable. The founding doctors set off on this dream in 1999 with a 30-bedded hospital in Trichy, with a single-minded focus on offering the best-in-class healthcare, with a personal touch. This was a very new concept in a tier 2 city like Trichy which lacked a tertiary care hospital at the time. Today, Kauvery is a multi-specialty hospital chain with 2250+ beds in six locations including Trichy, Chennai, Salem, Hosur, Tirunelveli and Bengaluru. With twelve hospitals and a workforce of over 8000+, Kauvery’s mission is to provide exemplary secondary and tertiary careOur VisionTo be the most respected and trusted healthcare providerOur MissionTo make great healthcare affordableOur ValuesContinual ImprovementHeartfelt Personal TouchEthicalEmpathetic CareReal AccountabilityService ExcellenceJob Opening: Employee Welfare Officer (EWO)Organization: Kauvery HospitalLocation: TiruchirappalliEmployment Type: Full-TimeRole OverviewKauvery Hospital, Trichy is seeking a dedicated and neutral Employee Welfare Officer (EWO) to strengthen workforce trust, ensure psychological safety, and proactively manage employee concerns across hospital operations.This is a governance-aligned role that operates independently of unit HR and department leadership to preserve neutrality, credibility, and confidentiality within a high-care, patient-centric environment.Key Responsibilities1. Workforce Engagement (Primary Responsibility)Conduct daily structured floor rounds across clinical and non-clinical departmentsEngage doctors, nurses, paramedical staff, and support teams in trust-based conversationsIdentify morale concerns, burnout indicators, and disengagement risksAct as a safe and confidential point of contact2. Concern Management & ResolutionDocument employee concerns in a structured case tracking systemCategorize issues by severity and risk levelIndependently resolve minor issues such as:Policy clarificationsInterpersonal misunderstandingsWork environment concernsEscalate serious matters (misconduct, harassment, ethical concerns, safety risks) directly to Corporate Governance3. Governance & Compliance EscalationEnsure timely escalation of compliance-sensitive issuesMaintain strict confidentiality and whistleblower protectionPreserve documented audit trails for governance review4. Workforce Intelligence & ReportingSubmit weekly dashboards highlighting:Emerging employee risk themesDepartmental stress hotspotsAttrition predictorsLeadership effectiveness signalsCulture and morale trendsReports must be objective, data-driven, and insight-oriented.Candidate ProfileWe are looking for professionals who demonstrate:High emotional intelligence and empathyExceptional listening skillsStrong conflict navigation capabilityHigh ethical standards and confidentiality judgmentAbility to work within a high-pressure healthcare environmentStrong documentation and analytical reporting skillsNeutral and unbiased decision-making abilityPreferred ExperienceBackground in Employee Relations, Industrial Relations, Healthcare HR, Compliance, or GovernanceExperience in hospital or large workforce environments preferredExposure to workforce risk monitoring and culture assessment is an advantageWhy Join Kauvery Hospital – TrichyThis is a high-trust, high-impact role directly contributing to:Employee well-beingBurnout risk mitigationOrganizational stabilityLeadership accountabilityStrengthening hospital cultureYou will play a vital role in ensuring that those who care for patients feel heard, supported, and protected.
Job Title
Employee Welfare Officer