Job Title

LocationIndia (Remote / Hybrid) | Supporting Global (US & EU) ClientsCompanyAnervea.AIAbout Anervea & AlfaKineticAnervea is an AI-native pharma intelligence company building next-generation platforms for Competitive Intelligence, Commercial Analytics, and Real-World Evidence–driven decision-making.AlfaKinetic is Anervea’s flagship Competitive Intelligence platform used by global pharma and biotech companies across oncology, rare diseases, neurology, and specialty therapeutics. It acts as a single source of truth for competitor tracking, pipeline intelligence, clinical trials, conferences, KOL activity, and AI-generated CI insights.We are looking for a Client Account Manager – Competitive Intelligence to own client relationships and ensure AlfaKinetic delivers continuous, high-impact value to our key global accounts.Role OverviewThe Client Account Manager will act as the primary interface between Anervea and AlfaKinetic clients, ensuring platform adoption, insight quality, and strategic alignment with client CI and commercial teams.This role sits at the intersection of pharma CI, analytics, client success, and product thinking—ideal for someone who understands how competitive intelligence is actually used inside pharma organizations.Key Responsibilities1. Client Ownership & Relationship ManagementOwn day-to-day relationships with assigned AlfaKinetic clients (Global CI, Strategy, Marketing, BD teams)Act as the single point of contact for platform usage, insights, requests, and escalationsBuild long-term trusted-advisor relationships with client stakeholders2. Competitive Intelligence Delivery & Insight ManagementUnderstand each client’s therapy area, competitive landscape, and strategic prioritiesEnsure timely delivery of CI outputs including:Competitor monitoring & alertsPipeline and trial intelligenceConference and KOL trackingAI-generated CI reports (PPT/PDF)Proactively surface “so-what” insights, not just data3. Platform Adoption & Value RealizationDrive strong adoption of AlfaKinetic across client teamsConduct onboarding, training sessions, and periodic value reviewsTranslate client feedback into clear improvement ideas for product teams4. Cross-Functional CoordinationWork closely with:CI Analysts & Content TeamsProduct & Engineering teamsCommercial & Leadership teamsConvert client needs into structured internal briefs and execution plans5. Growth & Expansion SupportIdentify upsell and cross-sell opportunities (new therapy areas, new modules, custom CI)Support renewals with clear articulation of delivered value and ROIAssist commercial teams with account intelligence and expansion strategiesRequired Qualifications & Experience4–8 years of experience in:Competitive IntelligencePharma consultingMarket research / strategyClient success or account management in life sciencesStrong understanding of:Pharma pipelines & clinical trialsGlobal competitive intelligence workflowsOncology / specialty / rare disease markets (preferred)Experience working with global clients (US/EU) is a strong plusKey Skills & AttributesStrong stakeholder communication & executive presenceAbility to translate complex data into strategic narrativesHighly organized, detail-oriented, and ownership-drivenComfortable working with AI-powered platforms and analytics toolsAbility to balance multiple clients and priorities in a fast-growing environmentFounder-mindset: proactive, accountable, and solution-orientedWhy Join AnerveaWork with cutting-edge AI-driven CI platforms used by global pharma leadersDirect exposure to senior CI, strategy, and commercial leaders worldwideOpportunity to shape how competitive intelligence is delivered in the AI eraHigh ownership, fast learning, and strong growth trajectory