Job Title

Venue ONE WEST BUILDING, SURVEY NO: 88/AA AND 88/E, NANAKRAMGUDA VILLAGE, SERILINGAMPALLY MANDAL, RANGAREDDI, Hyderabad, IN-TS, 500008, IN.HyderabadFebruary 24, 25 & 27 2026 2 p.m. – 4 p.m. 270340Experience Plaza, Ground FloorHRO – Payroll & Client Operations (Voice Process) – Excellent OpportunityExcellent voice skills mandatory | Payroll experience preferred, not mandatoryAbout the RoleWe are looking for a dynamic HRO – Payroll & Client Operations professional who thrives in a fast-paced, client-facing environment. This role is ideal for candidates with strong communication skills and a keen interest in payroll and compliance operations.Prior payroll experience is preferred but NOT mandatory—we are open to candidates who bring the right attitude, analytical mindset, and exceptional voice skills, with the ability to learn and grow in payroll operations.Key Responsibilities Handle end-to-end payroll support activities including managed and complex payroll scenariosSupport US payroll processes (W2, payroll escalations, issue resolution)Ensure adherence to payroll compliance requirements and internal controlsAssist in payroll audits and data validationsProvide support for global payroll activities where applicableAct as a key point of contact for client communication and payroll-related queriesManage and resolve payroll escalations in a timely and professional mannerBuild strong relationships through effective stakeholder and client account managementDeliver a seamless client-facing experience through clear communication and problem-solvingKey Skills & Competencies Excellent voice and communication skills (Mandatory)Strong interpersonal and stakeholder management abilitiesClient-facing experience with a customer-first mindsetAbility to understand and manage complex payroll scenariosGood understanding of payroll audits and compliance (preferred)Exposure to US payroll / global payroll is an added advantageStrong attention to detail and ability to work with deadlinesExperience RequirementsSME experience: Minimum 3 yearsPayroll experience: Minimum 2 years (preferred, not mandatory)Experience in HRO, payroll operations, or client services will be an advantageEducation Graduation: / MBA from a reputed management school (preferred)Why Join This Role? Opportunity to work in a high-visibility HRO processStrong exposure to client-facing payroll operationsStructured learning environment for candidates transitioning into payrollIdeal role for professionals with excellent voice skills looking to build payroll expertise