Job Title

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.Designation: Associate Operations Manager- Credit BalanceRole Objective: To directly supervise and motivate a team of frontline employees, ensuringday-to-day operations run smoothly, meet performance targets, maintain qualitystandards, and effectively communicate company goals while fostering a positive workenvironment and addressing challenges at the operational level, acting as a bridgebetween management and the workforce.Essential Duties and Responsibilities:Great with Healthcare knowledgeShould be aware of all type of payers.Must have good understanding of payer portal for benefits & denials.Should have people centric mindset to manage teamShould have verbal and written communication skills, probing skills and denialsunderstandingWork in all 06pm to 3Am shifts.Should be okay with work from officeSkill Set:Candidate should possess good Healthcare knowledge.Candidate should have knowledge of Commercial, Medicaid, Medicare and otherGovernment / miscellaneous payers.Ability to interact positively with team members, peer group, seniors and onshorecounterpart.Credit Balance KnowledgeDetailed understanding of DenialsExposure on all financial class for all payersPre-requisite:Should have analytical skills & exhibit clear thinking/reasoningShould be able to comprehend & well-articulated to present his/her thoughtprocess wellShould have excellent feedback and coaching skills