Job Title

About the CompanyIKS Health enables the enhanced delivery of exceptional healthcare for today’s practicing clinicians, medical groups and health systems. Supporting healthcare providers through every function of the patient visit, IKS Health is a go-to resource for organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward-thinking solutions. Founded in 2007, we have grown a global workforce of 14,000 employees serving over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States. IKS Health revitalizes the clinician-patient relationship while empowering healthcare organizations to thrive. We take on the chores of healthcare — spanning administrative, clinical, and operational burdens — so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, our solutions enable stronger, financially sustainable enterprises. By bringing joy and purpose back to medicine, we’re creating transformative value in healthcare and empowering clinicians to build healthier communities. Vision: Healthier Communities, Happier Clinicians, Thriving Organizations, Successful Healthcare for All. Mission: Our mission is to enable the efficient delivery of excellent care. We will deliver on this promise in a manner that makes it a joy for all to work with us; becoming the trusted partner that ensures financial success for our clients and healthier populations in our communities.About the RoleThe Role will be responsible for ensuring that all operations of IKS Coding meet or exceed client requirements and are operationally efficient. This role will lead the Line of Business, collaborate with sales in building the business, manage the delivery of services, and the P&L. Key Measurements for the role will be Revenue, Gross Margin, and Customer Satisfaction.ResponsibilitiesProcess: Financial responsibility for each customer account assigned to the respective AVP (including managing SG&A and Gross margins)Manage the P&L Drive, sustain EBITDAManage high Customer Satisfaction LevelParticipate in business development activityIndependently manage large people accountsManage all aspects of Delivery including recruiting, training, career mapping, quality & operational financeBe up to date with latest TechnologyLiaise with other functions across the Organization affecting technical supportAssist Management in start-up of new projectsAdvise Management on exploring new business opportunitiesContribute to the development of short and long term strategies business goals.People: Support a positive culture and work environment that promotes IKS as an employer of choice.Lead by example – (courteous, energetic, punctual, and respectful, of others and team player)Commitment, Strategic Thinking, Effective People Management, open for suggestion, deliberate decisionsClient: Ensure the clients/customers satisfaction through the project implementationCoordinate with clients on a regular basis and build rapport with client with an objective to maintain fruitful relationship and reach business goalsPlay key role between client and the companyDevelop troubleshooting and problem solving approachCreate appropriate servicing and retention strategies for customersProvide functional support and direction to the associates and team leaders on customer support needsFinancial: Vertical Revenue ManagementVertical Margin & EBIDTACost OptimizationFarming & New Revenue as per forecastPricing & Contractual Revenue safeguard - Implementation & Minimum fees QualificationsShould be a graduate from any field.AHIMA/AAPC certification is a mustBPT, MPT, BSC Nursing, MSC Nursing, B Pharm, M Pharm, BOT, Life Science would be preferredMBBS, BDS, BAMS, BHMS, BUMS etc would be an added advantage Required Skills15+ years experience in running core coding / related RCM operations including having significant experience in end to end Operations management, workflow assessments, onsite and remote client management is a must.Experience of managing and working on P&L of the business OR account is a must Preferred SkillsTeam player who can work with multi-geography cross-functional teamsConsultative conversations with CXOsAbility to quickly build confidence & credibility with prospects, customers and internal team membersStrong personal communication and presentation skillsCreate and manage operational frameworks to deliver high quality of work in the field of medical coding.Ability to lead and manage large teams and work with teams across continentsDemonstrate ability to lead & motivate a team to achieve business goalsExtremely high energy team player with a burning desire to succeed in fast paced environment and rapidly evolving marketDemonstrate ability in managing client relationshipsDiscuss business issues from both big picture and immediate day-to-day and use this to articulate proposition, solution & partnership plansDemonstrate ability in managing processes at required margins