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WALKIN DRIVE Collections / Bankruptcy Specialist (US Process)Infosys BPM, Pune21st February | 10:00 AM OnwardsJob Level: 3A | Location: Pune | Shift: US | Voice Quality: CEFR C1Why You Should ApplyIf you're an experienced Collections or Bankruptcy professional who thrives in a fastpaced environment and is ready to accelerate your career with Infosys BPM, this is your chance. Were hiring immediately, and shortlisted candidates will receive onthespot evaluations!This is a walkin drive, so no waiting, no delays just walk in and interview directly!Role: Collections Representative / Bankruptcy SpecialistExperience Required: Minimum 2 years in Collections or Bankruptcy (mandatory)Voice Requirement: Excellent spoken English CEFR C1Shift: US Shift (Night Shift)Work Mode: Onsite (Call Center Environment)Notice Period: Immediate Joiners PreferredDrive DetailsDate: 21st FebruaryTiming: 10:00 AM onwardsEntry Allowed Till: 1:00 PM (Post this, only exceptional cases will be considered)Venue:Infosys BPM LimitedAscendas International Tech Park SEZ, PHIIIPlot No. 18, International Tech ParkRajiv Gandhi Info Park, MIDC Phase IIIHinjewadi, Pune 411057Walkin POC: DilipAbout the RoleJoin our dynamic Inbound + Outbound Contact Center Team, where you will:Handle highvolume customer calls efficiently.Understand customers' financial situations using FFQs & probing.Provide repayment solutions & negotiate payment plans.Manage delinquency buckets and ensure compliance.Offer accurate information on services, complaints, and cancellation queries.Resolve concerns and escalate special cases when needed.Maintain detailed and accurate documentation in internal systems.Bankruptcy Specialist Additional Responsibilities (If Applicable)Manage cases under Chapters 7, 11, 13 of U.S. Bankruptcy Code.Conduct research and maintain precise documentation for GreenSky.Ensure strict compliance with federal/state bankruptcy laws.Exercise independent judgment, professionalism, and confidentiality.Meet individual performance goals and compliance requirements.Skills & Competencies We ValueStrong experience in Collections / BankruptcyExcellent verbal communication (CEFR C1)Strong listening, negotiation & problemsolving skillsAbility to handle pressure & difficult conversationsMultitasking: type & talk simultaneouslyHigh attention to detail & accuracyGood interpersonal and customerhandling abilitiesOwnership mindset & adaptability to process changesQualificationsRequiredMinimum 2 years in Collections or BankruptcyComputer proficiencyStrong documentation & multitasking capabilitiesExperience in financial services, customer support, or recovery processPreferredBachelors degree or Paralegal certification2 years of Legal Operations experienceFamiliarity with PACER, LexisNexis, document management systems1 year of bankruptcy/probate experienceWork ScheduleFulltime role24/7 rotational shifts (US shift mandatory)Officebased (Hinjewadi, Pune)How to Apply?Just Walk In!Bring your updated resume, ID proof, and walk into the venue on 21st February, anytime between 10:00 AM to 1:00 PM.Take the Next Step in Your Career Join Infosys BPM!This is your opportunity to work with a globally trusted organization, build your expertise, and unlock new career growth.See you at the walkin!For queries: Contact Dilip (POC) at the venue.Warm Regards,Talent Acquisition TeamInfosys BPM Ltd.Human Resources | INFY HRBangalore | Pune | Global LocationsTransforming Talent | Empowering Careers