Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!Location: Mysore (Interview), Job Location: MysoreWalk-In Dates: 27th to 30th January 2026Time: 10:00 AM to 2:00 PMVenue: SDB7 (B19) Basement, Gate 2, No 350, Hebbal, Electronics City, Hootagalli, Infosys Campus, Mysore.Mode: 100% Work from Office (WFO)Who We Are HiringWere on the lookout for Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!Open Roles:Service Desk - Senior Process Executive & Process SpecialistLocation: MysoreWork Mode: Work from OfficeShifts: 24x7 rotational shiftsExperience:1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)Your Mission:Provide remote support for laptops, desktops, LAN issues, and applications.Troubleshoot across platforms Windows, Android, iOS.Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.Handle registry fixes, patch upgrades, virus/security troubleshooting.Collaborate on network issues including VPN, TCP/IP, and OSI models.Able to handle complex tickets/issues, SLA Compliance & Process Compliance.Customer Interaction Escalation management & Able to handle complex issues and escalations.Knowledge Management- Ability to evaluate Knowledge articles and contribute for enrichment & Process Re-engineering.Your Toolkit:Intermediate knowledge of OS, browsers, and MS Office Suite.Experience in a busy ICT Service Desk environment.Basic networking knowledge and troubleshooting skills.What You Need to BringExcellent communication skills (written & verbal English)Willingness to work in 24x7 rotational shiftsAny Full-time Graduate (No backlogs)Commitment to 100% Work from Office (No Hybrid)Readiness to complete client-specific trainingAbility to handle 24x7 rotational shiftsPreferred: Basic understanding or any Service Desk expertiseMandatory Documents to CarryUpdated printout of your resumeAny 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)All original academic documents for verification:10th & 12th MarksheetsGraduation (All Semesters, CMM, Provisional & Degree Certificate)Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus.How to Attend the Walk-InCarry a copy of this email/invitationRegister your application in advanceWalk into the Infosys Mysore Office on 27th to 30th January 2026 between 10:00 AM 2:00 PMWhy Infosys BPM?Work with a global brandExtensive training & upskilling programsFast-track career growth in tech support or customer successDynamic, inclusive, and team-oriented cultureCome build your career with Infosys BPM. Lets grow, together.We cant wait to meet you!Warm Regards,Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR Mysore/Bangalore | Pune | Global Locations Transforming Talent | Empowering Careers
Job Title
Infosys BPM is Hiring - Walk-in - Service Desk - Mysore