Job Title

Job Description — Microsoft Intune / Endpoint Management EngineerRole OverviewWe are looking for a skilled Microsoft Endpoint Management (Intune) Engineer with strong troubleshooting capabilities across Windows, Android, and device provisioning environments. The role involves device lifecycle management, application deployment, Autopilot provisioning, co-management migration (SCCM → Intune), and enterprise mobility support.Key ResponsibilitiesDevice Management & Co-ManagementManage and support SCCM to Intune migrationsImplement and troubleshoot co-management workloadsConfigure workload ownership (Windows Update, Compliance, Apps, etc.)Handle hybrid Azure AD join and Entra ID joined devicesInvestigate patching issues after workload transition to IntuneWindows Update & PatchingConfigure and manage Update RingsTroubleshoot devices not receiving cumulative updatesDiagnose update conflicts between SCCM and IntuneEnsure compliance and patch posture across enterprise fleetWindows Autopilot ProvisioningDeploy and manage Windows AutopilotUnderstand Autopilot OOBE workflow and ESP phaseSupport Autopilot 2.0 provisioning and pre-deployment patchingDiagnose Autopilot identification failuresWork with Device Directory Services (DDS) and hardware hash registrationMobile Device Management (Android & iOS)Enroll and manage Android Enterprise devices (BYOD & Corporate)Troubleshoot work profile creation failuresHandle enrollment restrictions and licensing issuesUse tools like Test DPC for compatibility debuggingDiagnose device compatibility vs configuration issuesApplication Deployment (Win32)Package and deploy Win32 applications via IntuneConfigure detection rules and requirementsTroubleshoot installation failures using IME logsIdentify network, firewall, or download stage failuresManage application lifecycle across enterprise endpointsRequired SkillsMicrosoft Intune (Endpoint Manager)Azure Entra IDWindows 10 / Windows 11 administrationWindows AutopilotUpdate Rings & Patch ManagementWin32 App Packaging & DeploymentAndroid Enterprise Work ProfileEnrollment troubleshootingTroubleshooting ExpertiseIME log analysisEnrollment failuresUpdate delivery failuresCo-management conflictsOOBE provisioning failuresApplication installation failuresGood to HaveSCCM / Configuration Manager knowledgeHybrid AD environmentsEnterprise Mobility + Security (EMS)Microsoft 365 administrationKey Competency (Very Important)This role requires strong real-time troubleshooting ability — not only configuration knowledge but also root-cause investigation across logs, services, and device states.