Job Title

As a Head of Fund Accounting, you will lead and nurture key client relationships while ensuring the effective delivery of fund administration services for Category II and III clients. Acting as the central point of contact, you will be responsible for maintaining high service standards, enhancing operational processes, and contributing to business growth initiatives.Key ResponsibilitiesManage a portfolio of Category II and III fund clients as the primary contact.Develop a strong understanding of each client’s investment approach and operational requirements to ensure consistent service excellence.Negotiate, implement, and oversee Service Level Agreements (SLAs), tracking performance and addressing issues as needed.Facilitate client meetings, operational due diligence reviews, and Board-level presentations.Ensure accurate and timely delivery of NAV calculations, financial statements, and other fund-related outputs.Collaborate with global Operations teams to resolve client queries and improve workflows.Support fund launches and onboarding activities, working closely with internal stakeholders.Identify and pursue cross-selling opportunities across fund administration offerings.Track client profitability and receivables, taking early action to mitigate adverse trends.Support the Client Services leadership team in client proposals, presentations, and new business opportunities.Provide mentorship and day-to-day support to junior team members based in the India office.Contribute to the development of global best practices and promote collaboration across regional teams.RequirementsBachelor’s degree in Accounting, Finance, or a related discipline; professional qualifications such as CPA, CFA, or equivalent are an advantage.5 years and above of relevant experience in fund administration, financial services, or private equity/hedge, including at least 2 years in a client-facing leadership capacity.Strong knowledge of India-based fund structures, regulatory frameworks, and investor servicing standards.Demonstrated ability to manage sophisticated client relationships and deliver high-quality operational outcomes.Excellent written and verbal communication skills, with strong presentation and negotiation capabilities.Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) and experience with fund accounting platforms.Highly organised, detail-focused, and capable of balancing multiple priorities in a fast-paced environment.