About the RoleThe Customer Service Associate will be responsible for engaging with customers through chat processes, ensuring their queries are addressed efficiently.ResponsibilitiesHandle customer inquiries through chat.Provide accurate information and support to customers.Maintain a high level of customer satisfaction. QualificationsGraduate freshers and HSC with experience can apply (Commerce & Arts can Apply). Required SkillsExcellent verbal and written communication skills.Basic computer knowledge. Preferred SkillsExperience in customer service is a plus. Pay range and compensation packageDetails regarding the pay range or salary will be discussed during the interview process.Equal Opportunity StatementFirstsource follows a fair, transparent, and merit-based hiring process. We are committed to diversity and inclusivity in our workforce.LocationFIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090SHIFTS5 Days Working & 2 Rotational Week OffTransport boundaryWestern line- Church gate to Virar.Central line- CST to Thane [MAIN CITY].Harbour line- CST to Vashi. Documents RequiredEducational documents (all originals).Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement).Aadhar card, PAN card. Interested candidates please share your resume on what's app or call on 7387440806 or Mail CV on ⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @ email addresses.
Job Title
Banking Chat Support Executive / Banking voice Suport Executive