About A&F Co:At ANSR, we operate A&F Co. Bengaluru, a hub of digital transformation delivering services exclusively to our client, Abercrombie & Fitch Co. (A&F Co.). A&F Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.Now is your opportunity to join us and develop dynamic tech solutions to meet the needs of A&F Co.’s rapidly growing global business. For over 20 years now, companies cutting across size, industry and markets have relied on our expertise to successfully build global business and technology teams. We can help you land a rewarding career in this dynamic industry.Here, you’ll be part of a team working on Digital Engineering & Architecture, Data & Analytics and Digital Operations to build inclusive experiences and outstanding products. Ready to usher in a digital revolution? Apply today.Disclaimer: Candidates will initially be employed under ANSR and subsequently transitioned to A&F Co. Bengaluru.Quality Engineering Lead – eCommerce Experiences.About the Role:We’re looking for someone who notices fragile seams long before customers ever feel them.You’re the kind of person who hears a new eCommerce idea—whether it’s a checkout enhancement, a personalization experiment, or a major platform change—and immediately starts exploring the edges. Where could this break under real traffic? What hidden dependencies are we assuming? How does this behave when thousands of customers hit it at once on a peak day? For you, quality isn’t a gate at the end; it’s a mindset that shapes how teams build from the very beginning.As a Quality Engineering Lead, your impact is less about executing tests yourself and more about elevating how entire squads think about quality. You’ll help teams design smarter test strategies, strengthen automation where it gives the most leverage, and build the habits, tooling, and guardrails that keep our customer experience reliable. You’ll work closely with engineers, product managers, and designers to ensure the features we ship are resilient, performant, and ready for the real world—every time.You’ll start by deeply understanding our commerce architecture, customer journeys, and operational rhythms. From there, you’ll lead quality efforts across squads: designing strategies for complex features, shaping automation approaches, and guiding teams through performance, data, and integration risks. Over time, you’ll influence how we build software at scale—codifying patterns, mentoring engineers, and driving the shift-left practices that make quality a shared responsibility.This isn’t a traditional “QA signs off at the end” role. Teams own their own quality. Your role is to expand their toolkit, sharpen their instincts, and raise the bar for how we test, how early we test it, and how confidently we can ship. You’re here not just to protect the customer experience—but to make the entire engineering organization better at delivering it.What Will You Do?Lead With a Quality MindsetShape early conversations around assumptions, risks, and real world customer scenarios.Encourage teams to consider edge cases and system behavior before development begins.Elevate How Teams Test and BuildDesign practical, efficient test strategies that help squads build with confidence.Expand automation where it increases leverage and reduces manual effort.Promote patterns that make quality scalable across teams.Shape and Evolve Our Automation ApproachGuide the architecture and direction of UI, API, mobile, and integration test frameworks.Ensure automation remains reliable, maintainable, and aligned with team needs.Support early adoption of automation within the development lifecycle.Guide Teams Through ComplexityHelp squads uncover hidden risks, dependencies, and integration pitfalls across checkout, payments, inventory, personalization, and more.Provide clear strategies for testing complex or high impact features.Champion Quality in Delivery PipelinesStrengthen CI/CD pipelines with meaningful quality gates and fast feedback loops.Improve debugging, failure detection, and overall build reliability.Partner Across DisciplinesCollaborate with product, design, engineering, data, and DevOps teams to ensure features meet real customer expectations.Support high quality acceptance criteria and thoughtful test planning.Lead Through Mentorship and InfluenceMentor engineers on quality techniques, automation design, performance thinking, and better testing habits.Influence teams through expertise and coaching—not gatekeeping.Drive Performance, Stability, and ReadinessLead quality readiness for major releases, peak events, and seasonal traffic spikes.Help teams forecast risks and validate system resilience under load.Continuously Improve How We WorkIdentify patterns, gaps, and opportunities across squads and convert them into reusable tools and best practices.Scale quality improvements beyond any single team.What Do You Need to Bring?Required Qualifications7-9 years of experience in Quality Engineering or Front-End Engineering, with at least 2 years in a lead roleStrong hands-on experience with Automated testing frameworks such as Playwright, Jest, Jasmine, and React Testing LibraryExperience working with customer facing applicationsExperience testing APIs (REST and/or GraphQL)Familiarity contributing tests into CI/CD workflows (e.g., GitLab)Experience working in Agile, cross-functional teamsA quality-first mindset: strong instincts around risk, test strategy, and customer impactStrong communication and collaboration skills—you can advocate for quality clearly and constructivelyPreferred QualificationsFamiliarity with running tests in containerized or Kubernetes-based environmentsExperience with Micro Frontend architecturesKnowledge of Node.js, NPM, and front-end build toolingUnderstanding of accessibility standards (WCAG 2.1) and responsive, mobile-first designExperience in retail or e-commerce domainsFamiliarity with localization and internationalization (i18n/l10n)Bachelor’s degree in Computer Science, Engineering, or equivalent practical experienceWhy You’ll Love Working Here?Your impact scales. You’ll shape quality practices that influence multiple squads, not just one.You’ll work on real customer problems. Everything you improve shows up directly in smoother, faster, more reliable shopping experiences.You’ll tackle meaningful complexity. From peak traffic to cross system integrations, the work is challenging and never repetitive.You’ll help modernize how we build. Automation, CI/CD, observability—you’ll have room to experiment and evolve our toolkit.You’ll collaborate with people who care. Engineers, designers, and PMs here value quality and welcome a strong partner.You’ll grow as a leader. Coaching, influence, pattern setting—your voice will help shape our engineering culture.
Job Title
Quality Engineering Lead, EComm Experiences [T500-23833]