Job Title

Key Responsibilities:· Lead the design, development, and implementation of D365 CRM solutions, ensuring alignment with business requirements and best practices.· Develop and customize D365 CRM applications, including workflows, plugins, and integrations with other systems.· Microsoft Dynamics 365 CRM:o In-depth knowledge of D365 CRM modules (Sales, Customer Service, Marketing, Field Service).o Experience in configuring and customizing D365 CRM applications to meet business requirements.o Proficiency in creating and managing entities, fields, forms, views, and dashboards.· Development Skills:o Strong programming skills in C# and JavaScript for developing custom plugins, workflows, and client-side scripts.o Experience with HTML and CSS for customizing the user interface of D365 CRM applications.o Familiarity with the Dynamics 365 SDK and Web API for integration and data manipulation.· Power Platform:o Experience with Power Apps for building custom applications that integrate with D365 CRM.o Knowledge of Power BI for creating data visualizations and reports based on CRM data.o Familiarity with Power Automate for automating workflows and processes within D365 CRM.