Skip to Main Content

Job Title


Customer Operations Specialist


Company : Hey Recruiting


Location : Mumbai, Maharashtra


Created : 2026-03-07


Job Type : Full Time


Job Description

Customer Operations Specialist – Sales Work Hours: 2:00 PM – 10:00 PM ISTLocation: In-personJoining: Immediate joiners OnlyCompany DescriptionHey Recruiting specializes in connecting businesses with top-tier offshore talent to fulfill their hiring needs. We have successfully worked with 225 companies, including renowned investment funds, technology startups, and agencies. Our commitment is to deliver exceptional talent to help organizations thrive. Join our growing team and be part of a company making a meaningful impact in the hiring space.We are looking for a smart, energetic, and reliable Operations Analyst to help scale our sales and streamline operations. This is a high-ownership role for someone who is analytical, tech-savvy, confident in English communication, and great at building customer relationships.You will act as the bridge between customers and internal teams, ensuring smooth onboarding, clear communication, and efficient execution.What You’ll DoSupport and improve sales & operational workflowsCommunicate clearly with customers about timelines and deliverablesBuild strong client relationships and ensure smooth onboardingUse AI tools like ChatGPT to improve productivity and documentationPrepare presentations, reports, and performance updatesTrack KPIs and identify process improvementsWhat We’re Looking For2+ years in Operations, Sales Ops, Customer Success, or Analyst rolesExcellent English communication (mandatory)Strong presentation and stakeholder management skillsConfident, extroverted, and trustworthy personalityComfortable using CRMs, spreadsheets, and AI toolsAvailable to work 2 PM – 10 PM ISTImmediate joiners preferredIf you enjoy solving problems, simplifying processes, and working in a fast-paced growth environment, we’d love to hear from you.