Job Title

Global QA/QC CoordinatorRole OverviewThe Global QA/QC Coordinator is responsible for managing and coordinating international inspection and expediting activities from enquiry receipt through completion and invoicing.The role ensures seamless collaboration across regional teams and affiliates, maintains service quality standards, supports KPI achievement, and enhances customer experience through structured global coordination and digital process optimisation.Key Responsibilities1. Global Inspection CoordinationReceive and acknowledge inspection enquiries within defined service level timelines.Review scope of work and documentation for completeness.Allocate assignments to regional offices or coordinate execution through approved inspectors.Identify and confirm inspector availability, competence, and commercial acceptance.Prepare submission documentation and customer quotations.Confirm bookings and issue inspection documentation (scope, checklists, reporting templates).Maintain clear communication with clients and regional stakeholders.2. Report & Quality ManagementEnsure inspection reports are submitted within agreed turnaround times.Review reports for accuracy, completeness, and compliance with client requirements.Escalate urgent non-conformances promptly.Coordinate resolution of technical queries with relevant technical authorities.3. Billing & Payment CoordinationVerify billing quantities and rates prior to invoice release.Ensure inspector timesheets and expenses are validated.Coordinate timely and accurate payments aligned with customer invoicing.4. Contract & Compliance AdministrationSupport execution of international contracts in alignment with company procedures.Maintain accurate documentation and system records.Ensure adherence to corporate integrity, compliance, and professional conduct standards.5. Digital & Process OptimisationPromote use of digital inspection and coordination systems.Support transition from manual to digital workflows.Contribute to continuous improvement initiatives to enhance efficiency and transparency.Core CompetenciesStrategic and analytical thinkingStrong written and verbal communicationHigh organisational capabilityResults-oriented mindsetCollaborative and stakeholder-focused approachAbility to manage multiple priorities across time zonesSkills & KnowledgeEssentialExperience in inspection coordination or expeditingStrong organisational and multitasking skillsAbility to work within global and cross-functional teamsClient-facing communication confidenceAdvanced proficiency in Microsoft Excel; good knowledge of Word, Outlook, and PowerPointAbility to work effectively within deadline-driven environmentsDesirableExperience using inspection management systemsFamiliarity with digital workflow platforms and document management systemsExperience Requirements3–5 years of experience in inspection, expediting, or quality coordination rolesExposure to vendor inspection processes within industrial, manufacturing, or energy projectsExperience sourcing and evaluating inspectorsAbility to interpret contractual and technical documentationEducation & CertificationsEssentialDiploma or Degree in Engineering, Quality, or Business Administration (or equivalent)DesirableTechnical certifications in Welding, Coating, NDT, or Electrical disciplinesISO 9001 Internal Auditor certification