Job Title: Customer Support Associate – International Voice ProcessLocation: Pune Job Description:We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment. Key Responsibilities:Handle customer calls for international clients professionally and efficientlyUnderstand customer issues and provide accurate resolutionsMaintain high standards of communication and customer satisfactionAdhere to process guidelines and quality parametersDocument customer interactions appropriately Eligibility Criteria:Undergraduate/Graduate freshers are eligible to applyGraduates with experience in International Voice / BPO domain are also welcomeExcellent verbal communication skills in EnglishCustomer-focused mindset and problem-solving ability Work Schedule:5 days working2 rotational weekly offsRotational shifts (as per business requirements) How to apply:Interested candidates can share their cv's on whats appContact Person : HR Khushboo SethiContact Details : 7738035291
Job Title
Customer Service Representative