About EnterpretEnterpret is redefining how businesses understand and act on customer feedback. We are building an AI-native platform that centralises feedback from every source surveys, reviews, support tickets, communities and turns it into clear, actionable insights that drive business growth.We are trusted by some of the world’s most customer-obsessed companies like Canva, Descript, Notion, Perplexity and many more, and backed by leading investors like Kleiner Perkins, Canaan Partners, and Peak XV Partners. Our mission: to unlock the voice of the customer for every product team on the planet.About the RoleWe are looking for an Senior Engineering Leader to lead the Unify team - a cross-functional group of 7-10 engineers already staffed with senior engineers, responsible for data ingestion, our AI-powered taxonomy system, the analytics engine, and the interfaces and microservices that power them. You'll partner with a Staff Engineer who owns cross-cutting architecture and technical vision, while you own execution, quality, and team health. The entire team reports to you.Reports to: CTOLocation: Bangalore (in-office)This role exists because the team needs dedicated leadership. The Staff Engineer has been shouldering managerial responsibilities, and we need someone who can take that load - protecting the team from chaos, improving how we ship, and reducing production incidents.What You will Do?Drive Faster, Higher-Quality DeliveryOwn cycle time from /"ready for dev/" to /"production/"—identify bottlenecks, remove them, measure improvementReduce production incidents through better practices (not more bureaucracy)Balance shipping fast with shipping safely—know when to push and when to slow downProtect the Team from ChaosEstablish how work enters the team—triage requests from Sales, CS, Support, and other stakeholdersMaintain a single prioritised backlog with the PMSay /"no/" (or /"not now/") professionally while keeping relationships intactPartner with the Staff EngineerClear division: Staff Engineer owns cross-cutting architecture and technical direction; you own execution, process, and peopleNeither of you should be a bottleneck to the otherTogether, you're accountable for the team's outcomesDevelop EngineersRun effective 1:1s, give real feedback, help people growIdentify and address performance issues earlyBuild a team people want to stay onHire and Grow the TeamOwn hiring for your team—source, interview, close great engineersBuild a high-caliber team that raises the barWhat It Takes ?RequiredStrong IC foundation first - 4-5+ years as an engineer at scale or startups before moving to management; you have built platforms, done firefighting, and grew into leadership on merit (not just early promotion into people management)3+ years managing engineers at teams of 3-8 people - seasoned enough to hit the ground runningTenure and commitment - you have grown teams and stayed with them, not just passed throughStartup experience (Series B-D) - you know how to operate with urgency and limited resourcesB2B SaaS or similar complexity - you understand enterprise customer expectations (or have dealt with equivalent technical/business complexity)Track record improving velocity - you can point to specific changes you made and the resultsTrack record on quality - you have reduced incidents or improved reliability (with numbers)Stakeholder management skills - you have handled competing requests from GTM teams without burning bridgesPreferredExperience with cross-functional teams (front-end, back-end, platform, AI)Familiarity with data-intensive or analytics productsCompanies with strong engineering cultures (you have reference points for /"good/")Why Enterpret?Real problems to solve - The team needs you. This isn't a maintenance role; it's a turnaround.Strong technical partner - You will work with a Staff Engineer who owns technical vision. You don't need to be the best engineer; you need to be the best manager.Direct CTO access - You report directly to the CTO with full visibility into company directionAI-native product - Work on a product using LLMs at its core (OpenAI, Anthropic), serving customers who care deeply about what we buildModern stack - Go for performance services, ClickHouse for analytics, AWS (Fargate, DynamoDB, RDS, S3), and coding agents to automate engineering workflowsMeaningful ownership - Significant equity in a venture-backed company with real traction
Job Title
Senior Engineering Leader