ABOUT US:Aliens Tattoo is India’s most influential culture-led tattoo and art brand, and a category creator in how tattooing is experienced, respected, and scaled.Founded with the belief that tattooing is not just a service but a transformational art form, Aliens Tattoo has grown into a multi-city ecosystem spanning premium tattoo studios, education, digital products, and community-driven platforms.Today:We are valued at ₹350+ CrWe operate across multiple cities in IndiaWe are powered by 160+ artists, creatives, technologists, and operatorsWe lead the conversation at the intersection of art, culture, self-expression, and businessAliens Tattoo didn’t follow a category — we built one.From studio design and hygiene standards to storytelling, education, and community, we’ve consistently raised the bar for what tattooing can mean in modern India.Role OverviewWe are looking for an Operations Manager who can own and run the day-to-day operations at Aliens Tattoo Art school. This role is responsible for ensuring smooth academic delivery, student experience, faculty coordination, infrastructure readiness, and process discipline across batches.This is a hands-on role, not a desk-only admin position.Key ResponsibilitiesAcademic & Batch OperationsPlan, schedule, and manage daily classes, batches, and faculty allocationEnsure timely start/end of sessions, adherence to curriculum and schedulesCoordinate with mentors to ensure consistent teaching qualityHandle batch changes, rescheduling, substitutions, and contingenciesStudent Experience & DisciplineOwn the end-to-end student journey from onboarding to course completionEnsure discipline, attendance tracking, and class decorumHandle student escalations, concerns, and grievances professionallyWork closely with counseling / sales teams to ensure smooth handoversFaculty & Internal CoordinationAct as the single point of coordination between:MentorsSales / CounselingMarketingAdmin & FinanceEnsure mentors follow:TimelinesEvaluation processesReporting standardsProcess & SOP ManagementCreate, document, and improve SOPs for academic and operational workflowsEnsure processes are followed consistently across batchesTrack daily / weekly operational KPIsIdentify bottlenecks and solve them proactivelyInfrastructure & Resource ManagementEnsure classrooms, equipment, tools, and supplies are ready before sessionsCoordinate maintenance, inventory, and vendor requirementsEnsure safety, hygiene, and compliance standards are metReporting & OwnershipMaintain daily / weekly operational dashboards:Batch statusAttendanceMentor utilizationStudent issuesShare structured reports with leadershipTake ownership of operational outcomes, not just tasksKey Skills & CompetenciesStrong execution and follow-throughHigh ownership mindsetAbility to manage people, processes, and pressureExcellent coordination and communication skillsComfortable handling students, mentors, and parentsProcess-oriented, structured thinkerCalm under chaosPreferred Background:-Education institutesCoaching centersSkill-based training academiesEdTech offline centersHas managed:Multiple batchesFaculty schedulesStudent operations
Job Title
Operations Manager – Education (School)