Job Title

Job Title: Project ManagerDepartment: PMOReports To: Senior Project ManagerBudget upto 22lpaPosition SummaryThe Project Manager is responsible for managing assigned client projects, including project planning, execution, customer relationship management, financial management (billing and accounts receivable), RFQ (Requests for Quotes), and SCR (Software Change Requests).Projects typically involve software and hardware upgrades, complex implementation projects, add-on software initiatives, or standalone implementations.The Project Manager coordinates closely with the Client Project Manager and internal resources to ensure projects are completed on time, within scope, and within budget.Key Duties and ResponsibilitiesProject Planning & ExecutionAdhere to the organization’s project management methodology throughout the project lifecycle.Contribute to the development of the project plan along with internal and client teams.Develop and maintain the Project Charter with key stakeholders.Develop the Statement of Work (SOW) from the contract in collaboration with team members and client representatives.Manage the Project Plan and deliverables throughout the lifecycle.Ensure project delivery on schedule and within budget.Project CoordinationConduct project kickoff meetings at the client site.Maintain project milestones, work breakdown structures (WBS), task trackers, risk logs, and issue logs.Facilitate project planning and review meetings with client and internal teams.Coordinate and manage client and internal resources to support project activities.Monitoring & ReportingProvide project status reports (written and verbal) to management and clients as defined in the Project Charter.Monitor project budget and scope against the approved SOW and deliverables.Identify project risks and implement mitigation strategies.Resolve or escalate issues affecting the project’s critical path.Client Relationship ManagementMonitor client satisfaction throughout the project lifecycle.Ensure high-quality customer service and stakeholder engagement.Coordinate with stakeholders to resolve open project issues.Change & Financial ManagementCreate Change Orders to document scope or contract variances.Request quotes for products and services required for project completion.Support billing and accounts receivable processes related to projects.Team LeadershipProvide oversight and guidance to Project Coordinators.Mentor and support junior project team members.Perform additional responsibilities as assigned.Job SpecificationsEducationBachelor’s degree in one of the following fields is required:Business AdministrationComputer ScienceEngineeringHealthcare or related disciplineExperienceProject Manager – Level 210–15 years of core technical experienceMinimum 6 years of project management experienceDemonstrated professional competence in managing technical projects.Project Manager – Level 315–20 years of core technical experienceMinimum 10 years of project management experienceExperience managing 10+ complex projectsProven team leadership and project delivery experience.Required CertificationsOne or more of the following certifications:PMP (Project Management Professional)PMI-ACP (Agile Certified Practitioner)PRINCE2 PractitionerPRINCE2 Agile PractitionerMicrosoft Tools Proficiency:Microsoft ProjectWordExcelPowerPointAccessVisioTechnical SkillsProject Management & SDLCKnowledge of SDLC methodologies:WaterfallAgileScrumKanbanExperience with project management tools:JIRATrelloAsanaMicrosoft ProjectSoftware & Development EnvironmentFamiliarity with version control systems:GitHubSVNDatabase KnowledgeUnderstanding of relational databases:MySQLOracleSQL ServerUnderstanding of non-relational databases:MongoDBNoSQLKnowledge of database architecture, normalization, and security practicesCloud & DeploymentFamiliarity with cloud platforms:AWSMicrosoft AzureGoogle CloudUnderstanding of containerization technologies:DockerKubernetesCompliance & SecurityFamiliarity with healthcare regulatory requirements, such as:HIPAAFDA regulations related to healthcare softwareUnderstanding of security measures for handling sensitive healthcare data