Job Title

About McDonald’s:One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.Job Description:This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Learning & Development technology solutions where our vision is to “Always be a people led, product centric, forward-thinking & trusted technology partner”.The Manager, Technical Product Management owns end-to-end technology product delivery, leads and inspires the working team. To be successful, in the true sense of Agile and Product management the TPM must be empowered to influence and challenge stakeholders as necessary to mitigate biases and ensure the most appropriate, efficient, and optimal solution is delivered to solve the business and end users' challenges. Responsibilities include developing technology product roadmaps and prioritizing backlogs, deeply understanding the business goals challenges including end user needs. They apply deep product domain knowledge, partners closely with the business, senior technical product management team, technical and delivery teams as needed to ensure value delivery. This position reports to the Sr. Manager, Technical Product Management – Learning Systems.Responsibilities & Accountabilities:Product Strategy and Roadmap definitionManages or supports a technology product, and/or suite of products with business impact. Works with business partners to define the product vision, strategy, and roadmap in alignment with business goals, market trends, and customer feedback.Partners with business leaders, delivery teams, and / or architects to determine the long-term viability of systems/products, from business and technology standpoints.Requirement Gathering and PrioritizationWork closely with business stakeholders to influence, gather requirements and prioritize feature development. Translate customer needs and market demands into clear, actionable technical product requirements.Cross-Functional CollaborationWorks as part of a team of technical product managers expected to broadly influence a large portion of the organization or with a charter to innovate/disrupt a strategically important domain.Facilitate communication and collaboration among cross-functional teams, including product management, engineering, design, quality assurance, and operations. Ensure alignment on product priorities, timelines, and deliverables across teams.Feature Development and Release ManagementLead the end-to-end product development process, from concept to launch. Work with engineering teams to define product specifications, oversee development sprints, conduct product reviews, and ensure timely delivery of high-quality releases.Escalates risks and/or issues that might be impacting the team. Proactively identify gaps and opportunities (e.g., services, workflows, tooling) within or between markets and other parts of the organization.User Experience (UX) DesignCollaborate with UX/UI designers (as needed) to create intuitive and user-friendly product interfaces. Ensure that the product design meets usability standards and aligns with the overall product vision and brand identity.Market and Competitive IntelligenceStay informed about market trends, competitor offerings, and industry best practices. Conduct market research, competitive analysis, and customer interviews to identify opportunities for product differentiation and innovation.Data-Driven Problem Solving Decision MakingDecomposes complex problems into straight-forward solutions. Consistently brings user feedback, strong, data-driven business, and technical judgment to decisions.Monitor key performance indicators (KPIs), track product usage patterns, and iterate on features to optimize user engagement and satisfaction.Continuous Improvement and FeedbackFoster a culture of continuous improvement by soliciting feedback from customers, internal stakeholders, and team members. Use feedback to iterate on the product roadmap, prioritize enhancements, and drive product innovation over time.Invests time to continuously improve your product management capabilities and close skill gaps.Qualifications:Basic Qualifications:8+ years of technical product management or relevant experience with a bachelor’s degree or 6+ years relevant experience with a Master’s degree.Demonstrated ability to manage technical products, driving clarity, understanding and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partnersProven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, develop project business cases, and measure success.Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.Broad knowledge in assigned domain area, including the latest technology trends and applicable use casesExperience applying product and agile ways of working that includes best practices and lessons learned to standardize and refine ways of workingHighly experienced working collaboratively with business partners to drive outcomes and solve complex technical challenges Possess effective communication, story telling, negotiation, influencing, business acumen, and problem solving skillsStrong innovation skills to identify, develop, and make improvements to techniques, procedures, services, or productsExperience applying data and reporting to present key business cases, make informed business decisions, and facilitate continuous improvementStrong positive thinking skills that includes creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong Preferred Qualifications:Direct, hands-on experience managing enterprise-scale learning technologies (e.g., LMS/LXP platforms such as Cornerstone, SAP SuccessFactors, Edcast, Degreed, or similar) within large global organizations.Proven experience integrating learning systems with third party applications such as virtual meeting platforms, content marketplaces, HRIS systems, or eCommerce providers.Experience designing and delivering AI-enabled learning technology solutions or leveraging emerging AI capabilities to enhance learner experience, automation, or personalizationAbility to serve as a liaison between business stakeholders, platform vendors, instructional designers, and technical teams to ensure strategic alignment and seamless deliveryFamiliarity with UX principles for learning platforms and ability to shape intuitive, accessible, and learner-centric digital experiencesBackground in EdTech, HR technology, workforce development, or digital learning innovation